Shamika Clark
Cleveland,Ohio
Summary
Dedicated professional with 9+ years of experience in educational and administrative support roles. Strong work ethic, adaptability, and exceptional interpersonal skills, including team coordination and conflict resolution. Adept at managing projects, streamlining operations, and fostering positive working relationships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Voting Location Manager
Cuyahoga Board of Election
Cleveland, OH
11.2008 - 03.2024
- Established effective communication channels between supervisors and staff members.
- Monitored daily activity at polling location to ensure proper procedures were being followed.
- Prepared post-election analysis reports detailing results of various races across multiple precincts.
- Provided technical support to staff members regarding the use of electronic voting machines or systems.
- Managed and coordinated the daily operations with staff members in providing excellent customer service standards.
- Reviewed employee timesheets for accuracy before submitting them for payroll processing.
- Oversaw election proceedings to maintain impartiality and fairness and assisted voters with adequate information.
- Resolved customer complaints in a timely manner and addressed any issues that arose at the polling location.
- Ensured compliance with election laws, regulations, and standards of conduct for all volunteers.
Office Assistant to Teacher Assistant
Citizens Academy
Cleveland, Ohio
08.2012 - 01.2021
- Led initiatives to improve classroom and administrative processes, fostering a collaborative environment among teachers, staff, and students
- Acted as a liaison between faculty and parents, effectively managing and resolving concerns
- Coordinated and executed various school events, including parent-teacher conferences and student activities, ensuring all aspects were planned and executed smoothly
- Developed and maintained strong relationships with students and parents, enhancing communication and support
- Identified areas for process improvements and implemented solutions that increased office efficiency and effectiveness
- Managed scheduling, record-keeping, and correspondence, ensuring accurate and timely communication and documentation
- Assisted in lesson preparation and classroom management, contributing to a structured and supportive learning environment.
Education
Associate of Arts -
Cuyahoga Community College
Cleveland, Ohio05-2024
Skills
- Leadership & Team Management
- Communication
- Project Management
- Conflict Resolution
- Administrative Proficiency
- Customer Service
- Clerical Support
- Computer Skills-Word,Excel,Powerpoint
Affiliations
Proud Alumni, Cuyahoga Community College
Certification
- Certificate of Ordination( Pastor)
- Agile Education: Registered Product Owner
- Agile Education: Registered Scrum Master
References
- Sue Scheutzow, Coordinator Career Exploration, Cuyahoga Community College, (216) 987-2078
- Dione Taylor, Cleveland Librarian, Cleveland Public Library, (216) 421-6620
Accomplishments
- I have been apart of 3 Anthologies: I Am Power, Misery to Miracles, and Me-Nistry Before Ministry
Timeline
Office Assistant to Teacher Assistant
Citizens Academy
08.2012 - 01.2021
Voting Location Manager
Cuyahoga Board of Election
11.2008 - 03.2024
Associate of Arts -
Cuyahoga Community College
- Certificate of Ordination( Pastor)
- Agile Education: Registered Product Owner
- Agile Education: Registered Scrum Master
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