SHAMIKA SMITH
Dallas,TX
Summary
I'm a very motivated person also a hard worker Authorized to work in the US for any employer
Overview
22
22
years of professional experience
Work History
General Manager
Jimmy John's Sandwiches
Dallas, Tx
07.2024 - Current
- Oversaw daily operations of sandwich shop to ensure efficient service delivery.
- Managed staff scheduling to optimize labor resources and maintain service levels.
- Trained and mentored team members on customer service and food safety protocols.
- Conducted regular quality control checks to uphold product standards and freshness.
- Developed promotional strategies to enhance customer engagement and drive sales.
- Facilitated team meetings to communicate goals, updates, and operational changes.
- Addressed customer inquiries and resolved issues to maintain satisfaction levels.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Administered employee discipline through verbal and written warnings.
- Created a positive work environment by developing team building activities that encouraged collaboration among departments.
- Tracked monthly sales to generate reports for business development planning.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Caregiver
KBs home healthcare
Dallas, Tx
04.2022 - Current
- Assisted clients with daily living activities and personal care needs.
- Monitored client health and reported changes to healthcare professionals.
- Administered medications according to prescribed schedules and guidelines.
- Developed trusting relationships to enhance client comfort and well-being.
- Maintained cleanliness and safety in client living environments and equipment.
- Assisted clients with bathing, dressing, and personal care needs in a compassionate manner.
- Maintained clean and well-organized environment for client happiness and safety.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Improved patient outlook and daily living through compassionate care.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Washed and sanitized clothing and bedding to ensure a hygienic environment for clients.
- Respect the rights of each individual client while maintaining confidentiality of all personal information.
Shift Leader
Jersey mikes subs
Richardson, TX
12.2018 - 02.2019
- 1. Open or close store
- 2. Prep food
- 3. Customer service
- 4. Cleaning store
Housekeeper
MAGNOLIA REGIONAL HEALTH CENTER
Magnolia, AR
08.2017 - 09.2018
- Cleaning hospitals rooms mopping sweep mop take out trash also pull linen
Janitor
Magnolia, AR
07.2016 - 03.2017
- 1. Cleaning offices, and bathrooms. I mainly sweep mop an vacuum every day
- 2. Customer services
Housekeeper
Bestwestern coachman inn express
Magnolia, AR
04.2004 - 05.2009
- Cleaning rooms making beds also good customer services
Education
Penn Forster High School
Pennsylvania Furnace, PAAssociate of Science - Health Care Administration
Colorado Technical University
Colorado Springs, CO 12.2025 - 04.2026
High school - Basic
Magnolia High School
Magnolia, ARSkills
- HOUSEKEEPING, Front Desk, Houskeeping, Hospital, Janitorial, Housekeeping Supervisor
- Houskeeping, Janitorial, Hospital, Housekeeping Supervisor, customer service, shift lead, and call center representative
- Employee training
- Time management
Personal Information
- Title: Housekeeper
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Awards
- Title: Housekeeper
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Assessments
- Title: Housekeeper
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Associate of Science - Health Care Administration
Colorado Technical University
12.2025 - 04.2026
General Manager
Jimmy John's Sandwiches
07.2024 - Current
Caregiver
KBs home healthcare
04.2022 - Current
Shift Leader
Jersey mikes subs
12.2018 - 02.2019
Housekeeper
MAGNOLIA REGIONAL HEALTH CENTER
08.2017 - 09.2018
Janitor
07.2016 - 03.2017
Housekeeper
Bestwestern coachman inn express
04.2004 - 05.2009
Penn Forster High School
High school - Basic
Magnolia High School