Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHAMINA BOSS

San Antonio,TX

Summary

Goal-oriented individual with great analytical skills and a tenacity that knows no limits. Effective problem-solver with good listening skills and a hard-working mentality. Tenured Amazonian with a passion for developing those around her. Seeking advancement in operations to the process assistant position.

Overview

5
5
years of professional experience

Work History

Process Assistant

Amazon
San Antonio, TX
09.2024 - Current
  • Coaching the team to achieve operational results, including meeting rates and not exceeding the DPMO threshold.
  • Pick and pack orders whenever needed, ensuring all CPTS are out on time.
  • Balancing walls according to WIP, and buffers.
  • Communicating to and guiding associates while following SOPs.
  • Motivating associates, and keeping morale high.
  • Ensuring safe work area and submitting AUSTIN audits daily at SOS.
  • Performing wall audits in AFE to ensure inventory accuracy.
  • Balancing headcount according to WIP.
  • Supervising activities of associates engaged in receiving, storing and shipping items/orders.
  • Consistently meet department objectives within budget and time constraints.

AFM

Amazon Robotics
San Antonio, TX & Oxnard, CA
06.2023 - Current
  • Resolving station and floor andons in a timely manner.
  • Training AFM's on how to use robotics equipment.
  • Assisted other AFM's in troubleshooting difficult technical issues related to faulted drives.
  • Escalating issues I'm incapable of fixing to RME and QB.

Process Guide

Amazon
San Antonio, TX
10.2023 - 09.2024
  • Ensure proper allocation of labor between floors using zone distribution.
  • Balancing labor in area using staffing command center.
  • Ensuring injuries are immediately reported to management, safety, and am-care.
  • Deep dive associate quality errors using various tools such as Kibana, Atlas, and FCResearch to coach/improve team to hit planned goals for quality metrics.
  • Monitor productivity metrics and coach bottom performing associates to reach operational goals.
  • Leading startups by communicating relevant information to associates and doing stretches.
  • Monitored the use of personal protective equipment to ensure compliance with Amazon safety policies (ensuring all associates are wearing gloves, proper safety shoes, etc.).
  • Monitored work of associates to enforce adherence to SOPs.

Crew Lead

AMC
Burbank, CA
01.2022 - 03.2023
  • Monitored guests during movie screenings to ensure that everyone was following theater policies.
  • Greeted customers and provided them with information about movie showtimes.
  • Operated cash registers to process customer transactions.
  • Ensured theater cleanliness by sweeping aisles and wiping down surfaces between shows.
  • Maintained inventory of concession items such as popcorn, candy, and beverages.

Bin Doctor, Safety Committee, Learning Ambassador

Amazon
Vernon, CA
07.2020 - 07.2021
  • Ensured all associates abided by warehouse rules/safety regulations, making sure bins were up to par, assigned over 100 associates tasks and orders while also working closely with managers and supervisors to ensure accurate logistics for the warehouse.

Education

Jordan High School

Skills

  • 5 years of experience in Microsoft Word
  • 5 years of experience in Microsoft Excel
  • 5 years of experience in Microsoft PowerPoint
  • Team management
  • Coaching (Apollo, GCA's, HRR's)
  • Enforces all rules and policies (no exceptions)
  • Jobsite safety
  • Delegating Work
  • Trouble shooting problems through to resolution
  • Working in a fast-paced environment
  • Covering for management when they are off site
  • Track and report TOT using FCLM
  • Assisting with production duties (picking & toterunning)
  • Supervisory Experience
  • Order Picking
  • Organization and Categorization
  • Training associates

Timeline

Process Assistant

Amazon
09.2024 - Current

Process Guide

Amazon
10.2023 - 09.2024

AFM

Amazon Robotics
06.2023 - Current

Crew Lead

AMC
01.2022 - 03.2023

Bin Doctor, Safety Committee, Learning Ambassador

Amazon
07.2020 - 07.2021

Jordan High School
SHAMINA BOSS