Overview
Work History
Education
Skills
Timeline
Generic

Shamir Smith

Kansas City,KS

Overview

1
1
year of professional experience

Work History

Return Associate

Marshalls
Kansas City, KS
10.2024 - Current
  • Inspected returned items for damage before restocking them onto shelves or into inventory storage areas.
  • Led on- and off-site customer support teams across multiple time zones.
  • Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.

Guest Service Representative

TopGolf
St Louis, MO
10.2023 - 03.2024
  • Completed day-to-day duties accurately and efficiently.
  • Conducted testing of software and systems to ensure quality and reliability.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Education

Associate of Science - General Studies

Kansas City Kansas Community College
Kansas City, KS

Skills

  • Point of sale systems
  • Support case resolution
  • Refunds processing
  • Team collaboration
  • Customer service

Timeline

Return Associate

Marshalls
10.2024 - Current

Guest Service Representative

TopGolf
10.2023 - 03.2024

Associate of Science - General Studies

Kansas City Kansas Community College
Shamir Smith