Shamir Smith
Kansas City,KS
Overview
1
1
year of professional experience
Work History
Return Associate
Marshalls
Kansas City, KS
10.2024 - Current
- Inspected returned items for damage before restocking them onto shelves or into inventory storage areas.
- Led on- and off-site customer support teams across multiple time zones.
- Improved product knowledge on continuous basis to provide optimal service and achieve sales quotas.
Guest Service Representative
TopGolf
St Louis, MO
10.2023 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Conducted testing of software and systems to ensure quality and reliability.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Education
Associate of Science - General Studies
Kansas City Kansas Community College
Kansas City, KSSkills
- Point of sale systems
- Support case resolution
- Refunds processing
- Team collaboration
- Customer service
Timeline
Return Associate
Marshalls
10.2024 - Current
Guest Service Representative
TopGolf
10.2023 - 03.2024
Associate of Science - General Studies
Kansas City Kansas Community College