Overview
Work History
Education
Skills
Languages
Interests
Timeline
Manager

Shamiyah Bailey

Lafayette,IN

Overview

5
5
years of professional experience

Work History

Manager

Dominos Pizza Inc.
11.2023 - 08.2024
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.


Retail Sales Associate

Aeropostale
03.2021 - 08.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Greeted customer and made sure they felt comfortable shopping in the Store.

Server

McDonald's
06.2021 - 02.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Cashier

Chic-Fil-A
07.2019 - 05.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma -

Lafayette Jefferson High School
Lafayette, IN
05-2023

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Relationship building
  • Clear communication
  • Problem resolution
  • Positive attitude

Languages

English
Native or Bilingual

Interests

  • Adventure Travel
  • Baking
  • Music
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Video Gaming
  • Dancing
  • Gym Workouts

Timeline

Manager

Dominos Pizza Inc.
11.2023 - 08.2024

Server

McDonald's
06.2021 - 02.2023

Retail Sales Associate

Aeropostale
03.2021 - 08.2023

Cashier

Chic-Fil-A
07.2019 - 05.2020

High School Diploma -

Lafayette Jefferson High School
Shamiyah Bailey