Shamiyah Smith
Tuscaloosa,Alabama
Summary
Proactive Cosmetologist with extensive experience maintaining hygienic work environments, booking appointments, handling payments, and increasing customer satisfaction. Strong leadership skills, adept in sanitation practices and problem-solving to enhance team productivity. Committed to professionalism, efficiency, and collaboration to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Royalty Family Haircare
12.2023 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
Supervisor
Chic-Fil-A
12.2018 - 06.2023
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Collaborated with other departments to achieve organizational goals, fostering teamwork across various functions.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Certified Medical Assistant
OBGYN of West Alabama
04.2022 - 09.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Education
No Degree - Salon And Spa Management
Shelton State Community College
Tuscaloosa, AL05-2024
No Degree - Certified Clinical Medical Assisting
Shelton State Community College
Tuscaloosa, AL04-2022
High School Diploma -
Hillcrest High School
Tuscaloosa, AL05-2020
Skills
- Licensed Cosmetologist
- Licensed Medical Assistant
- Professionalism and Ethics
- Sanitation Practices
- Goal-Oriented
- Complex Problem-Solving
Timeline
Cosmetologist
Royalty Family Haircare
12.2023 - Current
Certified Medical Assistant
OBGYN of West Alabama
04.2022 - 09.2022
Supervisor
Chic-Fil-A
12.2018 - 06.2023
No Degree - Salon And Spa Management
Shelton State Community College
No Degree - Certified Clinical Medical Assisting
Shelton State Community College
High School Diploma -
Hillcrest High School
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