Shammar Cyrus
New York,NY
Summary
Proven security professional with a track record of enhancing facility safety and customer satisfaction at On Guard Security. Excelled in crowd control and situational awareness, significantly improving response times. Adept at fostering team cooperation and making critical decisions under pressure. Skilled in both interpersonal communication and patrolling techniques, consistently ensuring a secure and welcoming environment for all.
Overview
9
9
years of professional experience
Work History
Unarmed Security Guard
John Cutter Investigations
02.2024 - 06.2024
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Examined doors, windows and gates to verify security.
- Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
Unarmed Security Guard
On Guard Security
04.2023 - 01.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
Lead Barback
Place to Beach
06.2015 - 10.2020
- Supported bartenders in providing exceptional service through timely glassware cleaning and restocking.
- Cultivated loyal clientele through friendly interactions and attentive service, fostering strong relationships with patrons.
- Assisted with bussing tables and cleaning up spills.
- Demonstrated excellent communication skills while collaborating with staff members to address customer needs quickly.
- Maximized sales by recommending popular drinks and upselling premium liquors when appropriate.
- Expedited drink orders by accurately relaying customer requests to bartenders, resulting in faster service times.
Education
GED -
Brooklyn Adult Learning Center
Brooklyn, NY04.2015
Skills
- Facility Security
- Crowd Control
- Situational Awareness
- Patrolling Techniques
- Team Player
- Cooperative Attitude
- Decision-Making
Timeline
Unarmed Security Guard
John Cutter Investigations
02.2024 - 06.2024
Unarmed Security Guard
On Guard Security
04.2023 - 01.2024
Lead Barback
Place to Beach
06.2015 - 10.2020
GED -
Brooklyn Adult Learning Center
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