Shammorrow Caesar
Buna,TX
Summary
Compassionate Patient Care Advocate with background in providing high-quality care and support to patients in diverse healthcare settings. Skilled at advocating for patient rights, coordinating health services, and educating patients about treatment options. Strengths include strong communication skills, empathy, and ability to handle stressful situations with grace. Notable for creating positive patient experiences through consistent dedication and commitment to meeting individual needs.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Care Advocate/Team Resolution Leader
Alorica
Irvine, CA
04.2021 - Current
- Schedule medications for patients.
- Transfer over to the correct nurse and pharmacy department when needed for patients who had medication questions and missed dosage counseling.
- Submit urgent request to expedite the shipment of medication to Physiscan office and physical address of patients. Along with input, prior authorization, and insurance information.
- Problem resolution within accounts to ensure the patient's medication would be scheduled.
Medical Assistant/Front Desk Medical Receptionist
Cwhbc -center For Women's Health & Birthcare
Beaumont, TX
06.2019 - 09.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Educated patients on healthcare topics such as nutrition and disease prevention methods.
Medical Assistant
Diagnostic Clinic Medical Group
Kirbyville, TX
10.2014 - 12.2016
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assist Physician with nursing home rounds.
Education
High School Diploma -
Kaplan College
Beaumont, TX05-2011
High School Diploma -
Buna High School
Buna, TX05-2011
Skills
- Claims Processing
- Behavioral Management
- Care plan assessment
- HIPAA Compliance
- Client documentation
- Organizational standards
- Insurance Practices
- Appointment Scheduling
- Care Plan Management
Certification
Medical Office/Billing Specialist
Timeline
Patient Care Advocate/Team Resolution Leader
Alorica
04.2021 - Current
Medical Assistant/Front Desk Medical Receptionist
Cwhbc -center For Women's Health & Birthcare
06.2019 - 09.2021
Medical Assistant
Diagnostic Clinic Medical Group
10.2014 - 12.2016
High School Diploma -
Kaplan College
High School Diploma -
Buna High School
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