Shampa Basu

AI-Powered Automotive & Mobility Transformation

• Architected scalable AI systems that transform vehicle, dealer, battery, telematics, and customer data into measurable business advantage.
• Embedded AI into executive decision frameworks, enabling organizations to transition from intuition-based management to predictive, data-driven execution.
• Deployed AI-driven dealer and digital retail intelligence platforms, including pricing optimization, inventory forecasting, and customer lifetime value modeling to increase conversion and profitability.
• Implemented executive AI governance and decision dashboards translating complex operational data into board-level strategic insight and capital allocation clarity.
• Partnered with OEMs, mobility startups, EV infrastructure providers, and dealer groups to embed scalable AI as a core enterprise capability driving risk mitigation and competitive differentiation.

• Directed product strategy shaping $40M+ in OEM incentive decisions and achieving 95% B2C shopper engagement.
• Led enterprise data science–driven transformation initiatives launching digital products generating $10M+ revenue.
• Built Automotive Imagery Solutions platform enhancing online retail conversion through AI-driven image standardization and 24-hour processing workflows.
• Launched automated Engineered Build Data platform improving used vehicle transparency and trust.
• Advanced vehicle configuration analytics platform fusing content and sales performance data to deliver market-leading intelligence.
• Led cross-functional teams and partner integrations to scale data assets into customer-centric revenue products.

• Oversaw engineering for valuation and forecasting platforms supporting Used Car Guides, Residual Values, and Auction Solutions.
• Managed 16K+ dealership data streams processing 15M+ annual vehicle sales records.
• Led technology integration during J.D. Power acquisition of NADA Used Car Guide.
• Directed $3M–$5M annual technology budgets across vendor contracts, infrastructure, and cloud migrations with zero overages.
• Instituted SOC2 compliance governance and operational controls impacting enterprise risk posture.
• Guided OEM and captive finance solutions improving residual performance and wholesale optimization

• Managed 20-member engineering team supporting 60+ applications and largest U.S. retail automotive transaction database (16K dealerships; 12M annual sales).
• Improved operational efficiency 35% and reduced manual errors 40% through automation and data integration redesign.
• Led cloud migration and API modernization initiatives enabling scalable enterprise analytics.
• Reduced system downtime 13% through infrastructure redesign and monitoring optimization.
• Designed Network Operations Center (NOC) enabling 24/7 enterprise reliability.