Shams Fouad

• Engaged children in creative activities, promoting self-expression through drawing and coloring.
  Created a safe, welcoming atmosphere in youth programs to encourage participation.
  Connected families to essential services by assisting with community events and activities.
  Strengthened community initiatives through collaboration with staff and volunteers.
• Completed day-to-day duties accurately and efficiently.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.

• Engaged children in educational play, storytime activities, and interactive programs to encourage early literacy and a love of reading.
• Created a welcoming and supportive environment for children, fostering curiosity, creativity, and positive social interactions.
• Assisted with planning and supervising youth activities to ensure they were safe, fun, and age-appropriate.
• Supported families by providing resources and guidance for children’s educational development.

• Completed day-to-day duties accurately and efficiently.
• Contributed innovative ideas and solutions to enhance team performance and outcomes.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Identified needs of customers promptly and efficiently.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.