Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager

Shamus Ford

Clifton Park,NY

Summary

Operations professional with proven track record in optimizing processes and driving efficiency. Strong focus on team collaboration, strategic planning, and achieving measurable results. Adept at adapting to changing needs and leading cross-functional teams. Skilled in project management, process improvement, and resource allocation. Dependable and results-driven, known for enhancing operational performance.

Overview

6
6
years of professional experience

Work History

Operations Manager

OnTrac
11.2024 - Current
  • Streamlined operations by implementing process improvements, enhancing efficiency across multiple departments.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Developed and maintained operational metrics to track performance and identify areas for improvement.

Lead Package Handler

OnTrac
10.2024 - 11.2024
  • Operated material handling equipment to efficiently sort and package shipments.
  • Maintained accuracy in inventory management, ensuring timely order fulfillment.
  • Collaborated with team members to streamline packaging processes and improve workflow efficiency.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Proved successful working within tight deadlines and a fast-paced environment.

Operations Assistant

OnTrac
09.2023 - 06.2024
  • Help operations run smoothly. Dispatch drivers, and take care of pharmaceutical returns.

Package Handler

OnTrac
07.2022 - 09.2023
  • Help operations run smoothly. Assist in dispatching drivers
  • Sort packages to correct routes and ensured pallets were built evenly and correctly.

Entertainment Associate

Walmart
05.2021 - 03.2022
  • Help customers with electronic needs and would also occasionally run a register upfront.

Crew Member/Cook

McDonald's
06.2019 - 05.2021
  • Was on grill. Helped unloaded freight from trucks. sorted through new and old product and would discard old to replace with new.

Education

High School -

General McLane
Edinboro, PA
06.2021

Skills

  • Customer service,
  • Computer literacy,
  • Microsoft word,
  • Microsoft excel,
  • Forklift,
  • Communication skills,
  • Food service,
  • Retail Sales,
  • Cashiering,
  • Load & Unload,
  • Warehouse Experience,
  • Pallet Jack Experience,
  • Freight Experience,
  • Operational efficiency,
  • Operations management,
  • Problem-solving

Timeline

Operations Manager

OnTrac
11.2024 - Current

Lead Package Handler

OnTrac
10.2024 - 11.2024

Operations Assistant

OnTrac
09.2023 - 06.2024

Package Handler

OnTrac
07.2022 - 09.2023

Entertainment Associate

Walmart
05.2021 - 03.2022

Crew Member/Cook

McDonald's
06.2019 - 05.2021

High School -

General McLane

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