Hi, I’m
Shamus Fenner
Rocky River,OH
Summary
Results-driven Strategy & Analytics Manager adept in translating enterprise business and financial goals into realized road-map implementation and actionable analytical intelligence products. Bridges gaps between technical and non-technical personnel. Provider of holistic, beneficial analytics oversight for clients of all sizes in all areas of interest. Keen to expand beyond traditional tools and techniques to advance both internal business goals and data analytics pursuits through exemplary leadership and technical expertise.
Overview
9
years of professional experience
Work History
Key Bank
Digital Strategy & Analytics Manager
04.2021 - Current
Job overview
- Provided industry and enterprise performance reporting, forecasting, and analysis to executive stakeholders
- Guided strategic planning sessions using internal and external data analysis to drive organizational goals and performance
- Production of competitive intelligence resulting in data-driven prioritization of the enterprise initiative roadmap
- Data-driven analysis to determine customer needs, business needs, and technological capabilities when designing new features or enhancements to maintain a competitive advantage vs Key's peers
- Managed team of 4 functional area teams within the Strategy & Data Analytics realm, with numerous direct reports.
- Facilitated quarterly strategy sessions across senior-level executives to identify goals, objective prioritization, and budget analysis
- Annual facilitation of Key's industry-wide benchmarking studies (Finalta, JD Power, Greenwich, etc).
PNC Bank
Senior Business Analyst
08.2017 - 04.2021
Job overview
- Managed over 300 Business and Tech Development Projects to successfully completion and implementation.
- Synthesized current business intelligence data to produce reports and polished presentations, presenting highlight findings and recommended strategic adjustments
- Documented Business Processes and analyzed procedures to ensure BAU process improvements and efficiency
- Facilitated ongoing requirement sessions with various stakeholders to document and translate user business requirements to actionable development instructions
- Provided complex analytical support through the analysis and interpretation of data in support of cross-functional business operations
- Defined business requirements and provided analysis to increase operational efficiency
- Identified opportunities for improvement in operational performance and notifying management of issues and problems requiring immediate attention.
Erie Insurance Group
Business Intelligence Analyst
09.2016 - 08.2017
Job overview
- Served as a Consulting Competitive Business Intelligence Analyst tasked against an industry-wide business model risk
- Performed Market Research and Client Segment Analysis across the entire industry footprint, fielding results from over 5,000 clients and stakeholders.
- Conducted Competitive Intel Assessments on internal business model performance and impact to business model longevity
- Conducted analysis of business unit website and social media traffic data to make design and marketing recommendations based on findings
- Drafted monthly lead and revenue reports and forecasts
- Conducted root cause analysis and presented findings and recommendations to executives and other stakeholders.
Department of Homeland Security
Intelligence Analyst
05.2015 - 08.2016
Job overview
- Created and Disseminated over 200 Intelligence Briefings for all levels of law enforcement and other stakeholders.
- Developed recommendations to assist clients and agencies with efforts to advance intelligence gathering and interpretation in multiple theaters of operation
- Developed intelligence assessments for high-level government officials and stakeholders
- Analyzed open-source intelligence data to identify potential threats and vulnerabilities
- Created high-level intelligence briefs for senior-level personnel.
Education
Mercyhurst University, Erie, PA
Bachelor of Arts from Business Intelligence
05.2017
Skills
- Product Management / Product Owner: PMI 2021
- Data Quality Management
- Tableau Software
- Advanced analytics
- Data Security
- Data Warehousing
- Business Intelligence
- Statistical Analysis
- Data Aggregation Processes
- Data Governance
Timeline
Digital Strategy & Analytics Manager
Key Bank
04.2021 - Current
Senior Business Analyst
PNC Bank
08.2017 - 04.2021
Business Intelligence Analyst
Erie Insurance Group
09.2016 - 08.2017
Intelligence Analyst
Department of Homeland Security
05.2015 - 08.2016
Mercyhurst University
Bachelor of Arts from Business Intelligence
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