Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shamwatie Singh

Orlando,Florida

Summary

Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments.

Overview

26
26
years of professional experience

Work History

Customer Service Associate

Beall's Inc.
10.2020 - Current
  • Ensure high levels of customer satisfaction through excellent sales service and responding swiftly to customer concerns.
  • Greets, welcomes, and encourages customers to request assistance or service; provides information regarding products and routine reference assists customers in locating products and using credit services.
  • Responsible for all sales activities and sales associate job duties, from greeting customers, answering questions, helping, suggesting items, lending opinions, and providing product information.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
  • Maintained high levels of product knowledge, providing accurate information to customers.

Cashier

Marriott Hotel
05.2010 - 03.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Lead Cashier

Cookies Department Store
08.1998 - 04.2004
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Mentored new team members on POS system operation, customer service strategies, and sales goals.
  • Assisted customers by answering questions and fulfilling requests.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Processed both cash and card purchases and returns.

Education

High School Diploma -

Fyrish High School

Skills

  • Proven leader
  • Neat, clean and professional appearance
  • Excellent multi-tasker
  • Engaging personality
  • Payment processing
  • Cash Handling
  • Math and language skills
  • Reliable and punctual
  • Delivers exceptional customer service
  • Comfortable standing for long time periods
  • Reliable team worker

Timeline

Customer Service Associate

Beall's Inc.
10.2020 - Current

Cashier

Marriott Hotel
05.2010 - 03.2019

Lead Cashier

Cookies Department Store
08.1998 - 04.2004

High School Diploma -

Fyrish High School
Shamwatie Singh