Eva Nagy

Carefully maintained sanitation, health and safety standards in all work areas. Quickly and efficiently processed payments and made accurate change. Communicated clearly and positively with co-workers and management. Took necessary steps to meet customer needs and effectively resolve food or service issues.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Developed and actualized customer service initiatives to decrease wait times.
• Offered advice and assistance to customers, paying attention to special needs or wants.
• Investigated and resolved accounting, service and delivery concerns.
• Exhibited high energy and professionalism when dealing with clients and staff.
• Met customer call guidelines for service levels, handle time and productivity.

Ability to manage over a store at a management level and ensure a safe work environment. Lead other associates to work together and Quickly unloaded product shipments and stocked freezers. Assisted management with monthly inventory control and weekly stock ordering.

• Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
• Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
• Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
• Trained, supervised and evaluated deli staff to align compliance with health and safety regulations.
• Observed quality assurance standards to optimize freshness of deli products.
• Inventoried food products and associated materials on weekly basis.
• Managed supply chain functions for deli supplies, ingredients and merchandise.
• Developed special promotions to increase revenues.
• Developed pricing strategies to maximize profits while maintaining customer satisfaction.

Ability to lead over others and maintain store conditions. Able to work in all areas and adapt to the environment. Learning to become a manager

• Kept projects on schedule by managing deadlines and adjusting workflows.
• Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
• Maintained database and spreadsheets with accurate inventory and status.
• Prepared meeting agendas and minutes for distribution and record keeping.
• Sent newsletters and bulletins using MailChimp and dotmailer.
• Established rapport and engaged with stakeholders to build lasting professional relationships.
• Assisted with onboarding newly hired staff members and coached on task prioritization.
• Created job files for each project and maintained current data in each file.
• Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
• Developed and implemented project plans and budgets to ensure successful execution.
• Analyzed project performance data to identify areas of improvement.
• Monitored project progress, identified risks and took corrective action as needed.
• Tracked project and team member performance closely to quickly intervene in mistakes or delays.

Carefully maintained sanitation, health and safety standards in all work areas. Worked well with teammates and openly invited coaching from the management team. Took initiative to find extra tasks when scheduled duties were completed. Able to pull a management team togetherand work as one while building other associates

• Observed each team member to carry out duties and provided constructive criticism.
• Assigned each member of Number person team with specific daily tasks and responsibilities.
• Coordinated with production managers, monitoring material movement in and out of facility.
• Coordinated with vendors for repair and maintenance of hotel.
• Maintained stock of products and ordered new products when stock was running low.