SHAMYA WILSON
New York,NY
Summary
Outgoing and personable college freshman double-majoring in Physics and Theatre, with 2 years of retail experience. Known for creating fun, welcoming spaces where customers feel seen, celebrated, and styled with confidence. Quick on my feet, creative, and always bringing positive energy whether on the sales floor or in cultural spaces that uplift diverse voices. I thrive in fast-paced environments and love connecting with people while delivering excellent service.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Front Desk Receptionist
SoulCycle
Manhattan, New York
06.2025 - Current
- Welcomed and checked in 100+ riders per shift, creating a positive first impression that set the tone for the class experience.
- Built strong rapport with regular riders, contributing to high customer retention and positive feedback.
- Streamlined front desk operations by quickly handling check-ins, memberships, and payments, reducing wait times during peak hours.
- Recognized by management for maintaining a professional yet energetic front desk environment.
- Handled high-volume transactions with 100% accuracy, ensuring smooth customer flow.
Sales Associate
Victoria Secret
Manhattan, NY
12.2024 - Current
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals.
- Collaborated with team members to create visually appealing merchandise displays that increased foot traffic and sales.
- Participated in regular training sessions to stay updated on product features, industry trends, and sales techniques.
- Assisted in inventory management by conducting regular stock checks, restocking shelves, and placing orders as needed.
- Contributed to the achievement of store goals by actively upselling products and suggesting complementary items.
- Effectively communicated promotions, discounts, and special offers to customers at the point of sale.
Sales Associate
Hennes & Mauritz
Elmhurst, NY
09.2024 - 01.2025
- Delivered exceptional customer service by assisting shoppers with product selection, styling advice, and inquiries.
- Maintained a clean, organized sales floor and ensured merchandise was visually appealing according to company standards.
- Processed transactions efficiently, including cash handling, returns, and exchanges.
- Collaborated with team members to meet daily sales goals and exceed customer satisfaction targets.
- Supported inventory management through stock replenishment and backroom organization.
- Built and maintained relationships with peers and upper management to drive team success.
Education
College degree - Physics
CUNY Hunter College
New York, NYSkills
- Merchandising
- Retail Sales
- Team collaborator
- Attention to Detail
- Upselling
- Hospitality Best practices
- Cash Handling
- Customer Service Skills
- Initiative-Taking
Certification
- AED Certification
- CPR Certification
Timeline
Front Desk Receptionist
SoulCycle
06.2025 - Current
Sales Associate
Victoria Secret
12.2024 - Current
Sales Associate
Hennes & Mauritz
09.2024 - 01.2025
College degree - Physics
CUNY Hunter College