Shamyaia Rittman
Milwaukee,Wi
Summary
Skilled team player with a strong background in various environments. Works independently to handle assignments and consistently exceeds basic tasks. Quick learner with excellent computer abilities. Dependable industry worker who thrives in fast-paced settings and adapts to changing daily needs. Serves customers effectively with meticulous attention to detail and a diligent work approach. Actively seeks opportunities to enhance processes, exceed expectations, and increase customer satisfaction. Organized professional from Done Wright Cleaning, known for the ability to work autonomously and solve routine problems without supervision. Offers expertise in problem solving and demonstrates a knack for quickly grasping new processes.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Children’s Hospital
05.2020 - Current
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Sales Associate
Walmart
06.2019 - 04.2020
- Demonstrated products to customers on-site, toured facilities and offered ongoing support to maintain solid connections
- Prepared accurate price quotes and coordinated contracts to complete sales
- Worked with manufacturers to keep healthy stock levels and correct product issues
- Kept inventory levels optimized and supplies organized for forecasted demands
- Consulted with customers to understand desires and suggest best products to meet needs
- Guided visitors to staff members and business locations with warm, personable approach
- Reviewed activities regularly to identify opportunities for improvement
- Ordered, organized, and rotated supplies
- Met targets consistently by working hard and with strong attention to detail
Education
High School Diploma -
Transition Highschool
Milwaukee, Wi06.2020
Skills
- Customer Acquisition
- Showcase Product Features
- Fulfill Customer Expectations
- Task Prioritization Skills
- Detail-Oriented Analysis
- Effective Verbal Communication
- Effective Solution Development
- Customer Interaction
Timeline
Customer Service Representative
Children’s Hospital
05.2020 - Current
Sales Associate
Walmart
06.2019 - 04.2020
High School Diploma -
Transition Highschool
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