Shamyra Howard
New Orleans,United States
Summary
With over 18 years of experience across diverse roles, adept in client care and support. Managed caregiving duties for multiple residents, ensuring their comfort and well-being, and holds both Associate's and Bachelor's Degrees in Criminal Justice. Combines technical expertise with compassionate service to excel in public safety and community support roles.
Overview
5
5
years of professional experience
Work History
MSY Supervisor
Huntleigh USA
Kenner, LA
04.2025 - Current
- Supervised daily workflows, guaranteeing alignment with safety regulations and quality benchmarks.
- Guided new team members through onboarding processes, resulting in improved team dynamics and efficiency.
- Analyzed existing workflows and introduced improvements to increase efficiency and productivity.
- Directed inventory control, focusing on maintaining stock levels essential for smooth operations.
- Assessed employee performance and provided actionable feedback to support continuous professional development.
- Conducted analysis of workflow data, revealing key areas for enhancement to elevate service delivery standards.
- Mediated staff disputes and implemented strategies to cultivate a supportive and collaborative work environment.
- Developed engaging training content that facilitated a smoother onboarding experience for new hires.
- Supervised daily operations, facilitating seamless workflow and adherence to task schedules.
- Directed team operations and resolved challenges to ensure high efficiency and effective workflow management.
- Streamlined inquiry response processes to effectively address customer concerns and elevate satisfaction levels.
- Facilitated improved team performance by introducing efficient workflows and articulating specific expectations for staff engagement.
- Mediated disputes among team members effectively, ensuring a supportive environment that enhances overall productivity.
- Encouraged a culture of transparency by conducting regular meetings and supporting open dialogue among all team members.
- Fostered a culture of excellence by embodying organizational core values and inspiring others through leadership.
- Coordinated efforts with various departments to strengthen alignment and support organizational success.
- Analyzed staff performance through evaluations, identifying developmental needs and crafting tailored professional development strategies.
- Fostered a collaborative workplace culture that prioritized employee satisfaction and minimized turnover rates.
- Conducted regular assessments and updates of safety protocols to effectively reduce workplace accidents and uphold industry compliance.
- Developed and implemented scheduling strategies to maintain full coverage and cost efficiency during peak hours.
- Evaluated processes to pinpoint inefficiencies and implemented targeted solutions for increased operational effectiveness.
- Coordinated and led regular training sessions and motivational meetings to strengthen team dynamics and improve overall performance.
Direct Service Worker/caregiver
#1 in Home Care
New Orleans
02.2024 - 04.2025
- Managed specialized care for assigned clients, ensuring optimum comfort and well-being
- Adapted to diverse care requirements, demonstrating flexibility and problem-solving prowess
- Worked 8-hour shifts, 4-5 days a week, maintaining a consistent schedule
- Prepared and served nutritious meals, catering to various dietary needs
- Enhanced clients' quality of life, fostering a positive living environment
- Efficiently support clients in daily activities, enhancing their quality of life.
- Meticulously monitor and report client health changes, ensuring timely care adjustments.
- Provide compassionate care and emotional support to enhance client comfort and well-being.
- Implement innovative care techniques to improve client satisfaction and health outcomes.
- Provide emotional support, significantly enhancing client morale and emotional health.
- Analyze client feedback to continually adapt and improve care services.
Caregiver
Academy House LLC
Kenner, LA
04.2021 - 08.2023
- Managed caregiving responsibilities for 6 residents, ensuring their well-being
- Prepared diverse meals three times a day, catering to unique dietary needs
- Worked consistent 12-hour shifts, 3-4 days a week
- Adapted to fluctuating needs of residents, displaying problem-solving abilities
- Elevated residents' quality of life, creating a positive living atmosphere
- Fostered a nurturing environment, significantly uplifting resident morale.
- Implemented custom activity schedules, boosting resident engagement and well-being.
- Monitored and adjusted care strategies based on individual feedback and observations.
- Has extensive experience with Hoyer Lyft
Education
Bachelor of Science - Accounting
Ashford University
San Diego, CA05.2022
Bachelor of Science - Criminal Justice
Ashford University
San Diego, CA05.2021
Associate of Arts - Psychology
Delgado Community College
New Orleans, LA05.2013
Associate of Arts - Criminal Justice
Delgado Community College
New Orleans, LA05.2013
High School Diploma - General High School Curriculum
McDonough 35 Senior High
New Orleans, LA05.2005
Skills
- Facilitated daily living activities to enhance quality of life for clients
- Facilitated customer transactions to ensure a seamless checkout experience
- Supported project initiatives through active participation in team discussions and activities
- Oversaw daily operations of sales floor to enhance customer experience Trained new associates on product knowledge and sales techniques Fostered a collaborative environment to drive team performance and customer satisfaction
- Executed stock replenishment and ensured optimal product visibility to enhance customer experience
- Implemented strategies for conflict resolution to maintain a positive work environment
- Coordinated emergency response efforts to protect personnel and property during critical incidents
- Led initiatives to create comprehensive emergency preparedness strategies Oversaw training programs to equip staff with essential safety skills Collaborated with teams to conduct regular emergency drills, ensuring readiness
- Oversaw surveillance operations to enhance security measures across facilities Coordinated with teams to implement effective monitoring strategies Developed protocols to address security incidents promptly
- Provided immediate first aid support to ensure safety and well-being of affected individuals
- Developed and implemented crisis management protocols to safeguard operations and maintain stakeholder trust
- Conducted in-depth data analysis to inform strategic decision-making processes
- Developed detailed reports to support decision-making processes and enhance operational efficiency
- Performed detailed risk assessments to enhance organizational safety and compliance
- Oversaw public safety initiatives to enhance community well-being and security Coordinated with law enforcement and emergency services to streamline response efforts Developed strategic partnerships to foster a culture of safety within the community
Affiliations
Phi Theta Kappa Honors Society
Timeline
MSY Supervisor
Huntleigh USA
04.2025 - Current
Direct Service Worker/caregiver
#1 in Home Care
02.2024 - 04.2025
Caregiver
Academy House LLC
04.2021 - 08.2023
High School Diploma - General High School Curriculum
McDonough 35 Senior High
Bachelor of Science - Accounting
Ashford University
Bachelor of Science - Criminal Justice
Ashford University
Associate of Arts - Psychology
Delgado Community College
Associate of Arts - Criminal Justice
Delgado Community College