Shandella Williams
Philadelphia
Summary
Healthcare professional with over 10 years of experience in patient care and retail management, known for strategic planning and innovative solutions. Demonstrates strong leadership and recruitment skills, enhancing team efficiency and patient satisfaction. Passionate about advancing healthcare delivery through collaborative efforts and personalized care strategies.
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Focused on maximizing service and comfortable working with little oversight.
Well-organized Clerk possessing proven file management, data entry and calendar maintenance talents. Focused on boosting team productivity with accurate administrative support. Diligent about responding to internal and external requests for information.
Overview
10
10
years of professional experience
Work History
Clerk
PLCB
Philadelphia
05.2025 - Current
- Processed customer transactions using POS systems efficiently and accurately.
- Maintained organized inventory records to ensure stock availability and accuracy.
- Assisted customers with product inquiries and provided exceptional service.
- Ensured compliance with state regulations and safety protocols during operations.
- Organized and maintained filing systems for confidential documents.
Home Health Aide
Wheel House
Philadelphia
10.2023 - 05.2025
- Manage medication schedules, ensuring timely administration for improved patient health
- Provide comprehensive patient care through medication management, vital sign monitoring, and personalized assistance with daily activities, ensuring comfort and dignity.
- Maintain detailed medical records and coordinate with healthcare providers to implement care plans while managing appointments and medication schedules.
- Partner with family members and medical professionals to create holistic care strategies, fostering a supportive environment for patient recovery.
- Drive patient wellness through consistent health monitoring, therapeutic exercises, and preventive care measures while maintaining a clean environment.
- Implement specialized care protocols and monitor vital signs, contributing to enhanced patient recovery outcomes through personalized health management
- Lead daily therapeutic activities and exercise routines, strengthening patient mobility while maintaining comprehensive care documentation
- Provided personal care and support to clients in their homes.
Admissions Specialist
DaVita
Malvern
01.2021 - 01.2024
- Coordinate patient admissions for smooth dialysis transitions, enhancing care quality and compliance.
- Guide new hires in protocols, boosting team efficiency and patient satisfaction.
- Streamline recruitment processes, ensuring a seamless integration of new staff into the healthcare team.
Assistant Store Manager
Sherwin Williams Paint Co
Philadelphia
05.2017 - 03.2021
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reviewed sales and gross profit reports to determine options for increasing market growth.
- Managed 50 Lead Generation calls per week to drive sales.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
Sales Associate
Sherwin Williams Paint Co
Baltimore
03.2015 - 01.2017
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new and potential customers.
- Managed 50 Lead Generation calls per month.
Education
B.A. - Physical Education for Pre-Professional-Physical
Morgan State University
Baltimore, MDSkills
- Staff Supervision
- Sales
- Business Development
- Store Management
- Microsoft Office
- Customer Service
- Leadership
- Inventory Control
- Payroll
- Medical Terminology
- Patient Care
- Time Management
- Strategic Planning
- Inventory management
Hobbies and Interests
- Learning New things
- Traveling
- Making others smile
Personal Information
Age: 33
Timeline
Clerk
PLCB
05.2025 - Current
Home Health Aide
Wheel House
10.2023 - 05.2025
Admissions Specialist
DaVita
01.2021 - 01.2024
Assistant Store Manager
Sherwin Williams Paint Co
05.2017 - 03.2021
Sales Associate
Sherwin Williams Paint Co
03.2015 - 01.2017
B.A. - Physical Education for Pre-Professional-Physical
Morgan State University