Summary
Overview
Work History
Skills
Timeline
Generic

Shana Allen

Cleveland,OH

Summary

Careful and diligent catering professional with solid experience in similar roles. Skilled at preparing and managing food and drink stations and buffet lines with quality-driven and service-oriented approach. Observant and level-headed with good multitasking, organizational and communication skills.

Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills.

Organized Cleaner successful at providing efficient and quality cleaning services. Offering dedicated work history and success in fostering long-term relationships.

Overview

25
25
years of professional experience

Work History

Catering Server

Private Client
Cleveland, OH
02.2000 - Current
  • Maintained cleanliness of the buffet area, including setting up and breaking down the buffet table.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Prepared and served food items to guests in a timely manner.
  • Ensured that all dietary restrictions were met by providing vegan, vegetarian, gluten-free, dairy-free options at each event.
  • Provided excellent customer service throughout the duration of an event.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Assisted other servers in carrying trays of food from kitchen to dining area.
  • Cleaned up after events, including washing dishes and utensils used during meal service.

Cleaner

Private Care
Cleveland, OH
03.2005 - 06.2024
  • Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
  • Emptied wastebaskets and replaced liners.
  • Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
  • Swept and mopped floors, vacuumed carpets, and dusted surfaces.
  • Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
  • Washed windows both inside and outside of the facility.
  • Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
  • Replenished amenities such as shampoos, soaps, and lotions in hotel rooms when needed.
  • Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.

Childcare Provider

Private Care
Cleveland, OH
01.2000 - 11.2023
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.
  • Assisted in developing and implementing lesson plans to meet the individual needs of each child.
  • Maintained daily records of activities, behaviors, meals and naps.
  • Observed children's behavior and development, communicate information with parents.
  • Taught basic skills such as personal hygiene, social manners and appropriate behavior.
  • Read books aloud to small groups or individual children.
  • Assisted with feeding infants and toddlers during meal times.
  • Worked collaboratively with co-workers to ensure safety of all the children in care.

Skills

  • Event Setup
  • Tray passing
  • Wine Knowledge
  • Delivering food
  • Safe Food Handling
  • Bartending
  • Lesson Plan Development
  • Meal Preparation
  • Housekeeping
  • Activity Planning
  • Child Supervision
  • Personal Hygiene Assistance
  • Field Trip Planning
  • Sanitation Practices
  • Safe cleaning with chemicals
  • Quality Assurance
  • Chemical Handling
  • Exceptional time management
  • Cleaning and sanitizing
  • Customer Service

Timeline

Cleaner

Private Care
03.2005 - 06.2024

Catering Server

Private Client
02.2000 - Current

Childcare Provider

Private Care
01.2000 - 11.2023

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Shana Allen