Shana Deters
Colorado Springs,CO
Summary
Compassionate Medical Assistant with a knack for completing tasks efficiently and productively. Excel in communication, empathy, and adaptability, ensuring seamless support to healthcare teams, and providing exceptional service to patients.
Overview
5
5
years of professional experience
1
1
Certification
Work History
MEDICAL ASSISTANT PRN
Disability Examination Services
11.2025 - Current
- Obtained client medical history, medication information, symptoms, and vital signs. Directed patients to exam rooms, fielded questions, and prepared for physician examinations. Completed diagnostic testing including spirometry and blood draws.
LEAD MEDICAL ASSISTANT
Luminosity Health and Wellness
07.2024 - Current
- Ensured all patient charts were in order prior to each day's clinic activities. Interviewed and engaged patients to obtain medical history, chief complaints and vital signs. Collected samples from patients for urine drug screen testing as well as interpreted the reports. Administered intramuscular injections and drew up various medications to assist providers in procedures. Delivered messages from patients to providers regarding their treatment and completed necessary steps to aid in treatment. Ensured facility was stocked with necessary supplies, equipment and instruments. Completed prior authorizations for various medications. Lead specific duties included conducting job interviews, completing onboarding paperwork, being the sole trainer for new employees, supervising current employees, keeping inventory, and ensuring company policies were upheld.
LEAD RETAIL SALES ASSOCIATE
Plato's Closet
01.2023 - 05.2024
- Completed thorough opening/closing procedures each day without supervision, ensuring a secure and orderly store environment. Mentored new associates, sharing best practices and helping them develop their selling skills for improved performance. Facilitated positive customer experiences by resolving issues promptly and professionally. Handled cash register operations accurately, processing transactions efficiently while adhering to company policies.
SPORTS MEDICINE ASSISTANT
University of Denver
08.2022 - 05.2023
- Managed daily data entry and kept clerical information accurate and up-to-date. Maintained confidentiality in handling sensitive information while performing administrative tasks. Collaborated with various departments to complete assigned tasks. Participated actively in ongoing education opportunities, staying current with industry best practices for effective patient observation techniques. Enhanced patient care by accurately recording and reporting observations to medical staff members.
MEMBER REPRESENTATIVE
Crunch Fitness
08.2021 - 05.2022
- Responded to customer calls and emails to answer questions about products and services. Assisted in marketing efforts, resulting in increased gym membership sales and class enrollments. Contributed to increased membership sales by promoting various facility offerings to potential members. Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Education
Bachelor of Science - Physiology of Health and Disease
University of Denver
01-2024
High School Diploma -
Shawnee Heights High School
01-2022
Skills
Include but not limited to; critical thinking, attention to detail, problem solving, computer skills, patient care, medical terminology, vital signs, venipuncture, and spirometry
Certification
- Certified Phlebotomy Technician, National Healthcare Certification Organization – 2023.
- Basic Life Support, American Heart Association – 2024.
Timeline
MEDICAL ASSISTANT PRN
Disability Examination Services
11.2025 - Current
LEAD MEDICAL ASSISTANT
Luminosity Health and Wellness
07.2024 - Current
LEAD RETAIL SALES ASSOCIATE
Plato's Closet
01.2023 - 05.2024
SPORTS MEDICINE ASSISTANT
University of Denver
08.2022 - 05.2023
MEMBER REPRESENTATIVE
Crunch Fitness
08.2021 - 05.2022
Bachelor of Science - Physiology of Health and Disease
University of Denver
High School Diploma -
Shawnee Heights High School