Shana Lange
Covington,LA
Summary
Certified Medical Assistant with expertise in administering injections and monitoring vital signs. Strong commitment to HIPAA compliance and maintaining precise clinical documentation. Proven ability to enhance patient experience through compassionate support and effective communication.
Overview
22
22
years of professional experience
Work History
Certified Medical Assistant
Dr Rachael Murphy
Covington, LA
04.2023 - Current
- Scheduled appointments and managed patient flow efficiently.
- Prepared examination rooms and ensured cleanliness standards.
- Educated patients on medication usage and treatment plans.
- Maintained accurate patient records in electronic health systems.
- Provided compassionate support to patients during office visits.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
Certified Medical Assistant
Ochsner Urgent Care
Mandeville, Louisiana
03.2021 - 04.2022
- Assisted with patient intake and medical history documentation.
- Prepared examination rooms and ensured cleanliness standards.
- Administered injections and performed basic lab tests as directed.
- Provided compassionate support to patients during office visits.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Processed payments from patients accurately using cash registers or computerized systems.
- Documented notes during patient visits.
Certified Medical Assistant
Northshore Oncology
Covington, LA
06.2020 - 10.2020
- Prepared examination rooms and ensured cleanliness standards.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
Certified Medical Assistant
Ochsner Neurology Clinic
Covington, LA
09.2019 - 06.2020
- Scheduled appointments and managed patient flow efficiently.
- Prepared examination rooms and ensured cleanliness standards.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Certified Medical Assistant
Dr Rachael Murphy
Covington, LA
04.2014 - 05.2019
- Leader of the Occupational Health Department.
- Prepared specimens and paperwork for laboratory pickup.
- Drug and alcohol testing.
- Venipuncture.
- EKG and PFT.
- Hearing test.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Maintaining authorization for workers' comp patients.
Certified Medical Assistant
Fairway Medical Urgent Care
Covington, LA
01.2013 - 02.2014
- Prepared examination rooms and ensured cleanliness standards.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Answered patient calls promptly and directed inquiries to the appropriate department when needed.
- Collected urine samples from patients for drug screens or pregnancy tests when necessary.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Billing Coordinator
Covington Orthopedic & Sports Medicine Institute
Covington, LA
07.2008 - 01.2010
- Communicated with patients regarding billing inquiries and payment options.
- Prepared daily deposits of payments received from customers.
- Entered procedure codes, diagnosis codes and patient information into billing software to facilitate invoicing and account management.
- Submitted claims to insurance companies.
Billing Coordinator
MedData Services
Covington, LA
11.2003 - 10.2005
- Verified insurance information for accuracy and completeness.
- Coordinated with healthcare providers to resolve billing discrepancies.
- Utilized electronic health record systems for billing documentation.
- Assisted in training staff on billing procedures and software usage.
- Generated detailed reports on billing activity for management review.
- Assisted with month end closing procedures related to accounts receivable activities.
Education
Certification - Medical Assistant
Bryman College
New Orleans, LA09-1995
GED -
Covington High School
Covington, LA05-1994
Skills
- Medical terminology
- Injection administration
- Vital signs monitoring
- Laboratory specimen preparation
- Clinical documentation
- HIPAA compliance
- Sample collection procedures
- Workflow organization
- Wound care
- Patient scheduling
- Basic life support
- Medical supply inventory
- Respiratory equipment utilization
- Electrocardiography (EKG)
Timeline
Certified Medical Assistant
Dr Rachael Murphy
04.2023 - Current
Certified Medical Assistant
Ochsner Urgent Care
03.2021 - 04.2022
Certified Medical Assistant
Northshore Oncology
06.2020 - 10.2020
Certified Medical Assistant
Ochsner Neurology Clinic
09.2019 - 06.2020
Certified Medical Assistant
Dr Rachael Murphy
04.2014 - 05.2019
Certified Medical Assistant
Fairway Medical Urgent Care
01.2013 - 02.2014
Billing Coordinator
Covington Orthopedic & Sports Medicine Institute
07.2008 - 01.2010
Billing Coordinator
MedData Services
11.2003 - 10.2005
Certification - Medical Assistant
Bryman College
GED -
Covington High School