Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Shana Letford

Milwaukee,WI

Summary

Dedicated CNA with a proven track record at Linden Grove, excelling in patient care and vital signs monitoring. Known for compassionate communication and effective conflict resolution, I fostered a supportive environment that enhanced resident satisfaction. Committed to maintaining HIPAA compliance while advocating for patient needs and promoting infection control practices.

Experienced with patient care and daily living assistance. Utilizes effective communication and problem-solving skills to ensure patient comfort and safety. Track record of collaborating with healthcare teams to maintain high standard of care.

Healthcare professional committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.

Overview

3
3
years of professional experience
1
1
Certification

Work History

CNA

Linden Grove
12.2023 - Current
  • Assisted patients with daily living activities, promoting comfort and dignity.
  • Monitored vital signs and documented changes in patient condition.
  • Collaborated with nursing staff to implement individualized care plans.
  • Educated patients and families on health maintenance and wellness strategies.
  • Maintained cleanliness and safety standards in patient environments.
  • Supported mobility assistance for patients, ensuring safe transfers and ambulation.
  • Communicated effectively with multidisciplinary teams to enhance patient outcomes.
  • Provided emotional support to patients, fostering a compassionate care atmosphere.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.

Resident Assistant

Senior Helpers
11.2024 - 01.2025
  • Implemented safety protocols, ensuring compliance with health and security standards.
  • Coordinated social events, encouraging participation and building relationships among residents.
  • Provided guidance on campus resources, enhancing residents' access to support services.
  • Developed promotional materials for events, increasing awareness and involvement within the residence hall.
  • Attended, participated, and contributed to monthly staff meetings addressing resident needs.
  • Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Responded to room transfers, incident reports, and maintenance requests.
  • Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.
  • Assisted residents in preparing for activity and social programs.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted residents with daily dental and mouth care, bath functions, and hair care.
  • Facilitated conflict resolution among roommates and neighbors by mediating discussions and proposing fair solutions.
  • Monitored and inspected residence hall rooms to determine safety and manage maintenance issues.
  • Enhanced resident satisfaction by promptly addressing concerns and resolving conflicts within the community.
  • Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
  • Conducted regular room inspections to ensure adherence to residence hall policies, maintaining a clean and organized living environment.
  • Mediated conflict resolution with roommates and other residence hall members to promote peace, order and positive relationships.

Resident Assistant

Forest View Manor Assisted Lliving
01.2022 - 01.2024
  • Assisted residents with daily needs, fostering a supportive community environment.
  • Organized and led educational programs to promote resident engagement and development.
  • Mediated conflicts among residents, enhancing communication and collaboration within the dormitory.
  • Maintained accurate records of resident attendance and participation in activities.

Education

Milwaukee Academy of Science

Skills

  • Time management
  • Patient care
  • Vital signs monitoring
  • Compassion and empathy
  • Bathing assistance
  • Attention to detail
  • HIPAA compliance
  • Feeding assistance
  • Dressing assistance
  • Basic life support
  • Maintaining confidentiality
  • End-of-life care
  • Compassionate communication
  • Patient transfers
  • Emotional support
  • Complex Problem-solving
  • Medication administration
  • Problem-solving
  • Multitasking and organization
  • Critical thinking
  • Team collaboration
  • Active listening
  • Flexibility and adaptability
  • Conflict resolution
  • Patient advocacy
  • Toileting assistance
  • Infection control practices
  • Lifting and transferring
  • Patient hygiene assistance
  • Medication assistance

Certification

  • CNA - Certified Nursing Assistant

Languages

English
Native or Bilingual

Timeline

Resident Assistant

Senior Helpers
11.2024 - 01.2025

CNA

Linden Grove
12.2023 - Current

Resident Assistant

Forest View Manor Assisted Lliving
01.2022 - 01.2024

Milwaukee Academy of Science

Similar Profiles

CREATE PROFILE
Shana Letford