Summary
Overview
Work History
Education
Skills
Timeline
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Shana Obannon

Shana Obannon

Chicago,IL

Summary

Excelled in enhancing client satisfaction and operational efficiency through strong organization skills and service orientation. Demonstrated ability to meet tight deadlines and manage multiple priorities, significantly improving workplace productivity.

Overview

8
8
years of professional experience

Work History

Mail Handler

United Stated Postal Service
10.2023 - Current
  • Utilized physical strength to move mail and packages of varying sizes and weights.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Maintained a clean and organized workspace to facilitate efficient mail handling .

Clerk

United States Post Office
06.2021 - 08.2023
  • Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
  • Improved customer satisfaction by promptly answering inquiries and providing accurate information.
  • Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.

Patient Transporter

University of Chicago Medicine
04.2019 - 04.2021
  • Warmly greeted patients and visitors and made each feel welcome.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.

Sales Representative

Endurance Warranty
05.2017 - 03.2019
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.

Education

Michele Clark Magnet School
Chicago, IL

Skills

  • Team Collaboration
  • Problem-solving skills
  • Workplace Safety
  • Confidentiality Awareness
  • Route Planning
  • Service-oriented
  • Strong organization skills

Timeline

Mail Handler

United Stated Postal Service
10.2023 - Current

Clerk

United States Post Office
06.2021 - 08.2023

Patient Transporter

University of Chicago Medicine
04.2019 - 04.2021

Sales Representative

Endurance Warranty
05.2017 - 03.2019

Michele Clark Magnet School

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Shana Obannon