Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shana Rogers

Lake Forest,California

Summary

Proven track record in effectively resolving issues, elevating customer satisfaction levels, and spearheading operational enhancements. Demonstrated expertise in identifying and addressing challenges to optimize overall performance. Adept at implementing strategic solutions that drive productivity, streamline processes, and enhance organizational effectiveness. Consistently recognized for exceptional problem-solving abilities and a strong commitment to delivering results.

Overview

2022
2022
years of professional experience

Work History

Application Specialist

Maximus
Sandy Springs, Georgia
1 2022 - 5 2024
  • Researched and resolved discrepancies with documents
  • Reviewed information in the system to verify the accuracy of data
  • Monitored data/image quality of scanned documents
  • Followed established policies and procedures for index and imaging without deviation
  • Maintained confidentiality and security of relevant information

Mortgage Loan Processor

Amerisave Mortgage Corporation
Sandy Springs, GA
02.2021 - 08.2021
  • Carefully reviewed mortgage applications to confirm that all essential fields have been filled out
  • Organized additional application materials and submitted applications on schedule

Stay-at-Home Mom

Stay-At-Home Mom
Lake Forest, California
07.2015 - 02.2021
  • Managed daily household operations including budgeting, scheduling, and logistics
  • Coordinated family activities, appointments, and events, ensuring smooth day-to-day operations
  • Developed and implemented effective time management strategies to balance multiple responsibilities
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.

Logger

World Race Productions
Van Nuys, California
01.2011 - 07.2015
  • Uploaded & logged video clips into Avid Media Composer software
  • Performed consistent, accurate and complete data entry to time-sensitive video content
  • Screened video content to identify events, persons, places and other relevant information for editors
  • Maximized productivity through effective team coordination and task delegation.

Education

Bachelor of Arts - Media Arts

University of South Carolina
Columbia, SC

Skills

Oral and written communication

Data collection and analysis

Customer service

Organization

MS Office

Administrative support

Transcription

Social media knowledge

Friendly personality

Problem-Solving

Time Management

Timeline

Mortgage Loan Processor

Amerisave Mortgage Corporation
02.2021 - 08.2021

Stay-at-Home Mom

Stay-At-Home Mom
07.2015 - 02.2021

Logger

World Race Productions
01.2011 - 07.2015

Application Specialist

Maximus
1 2022 - 5 2024

Bachelor of Arts - Media Arts

University of South Carolina
Shana Rogers