Shana Rogers
Lake Forest,California
Summary
Proven track record in effectively resolving issues, elevating customer satisfaction levels, and spearheading operational enhancements. Demonstrated expertise in identifying and addressing challenges to optimize overall performance. Adept at implementing strategic solutions that drive productivity, streamline processes, and enhance organizational effectiveness. Consistently recognized for exceptional problem-solving abilities and a strong commitment to delivering results.
Overview
2022
2022
years of professional experience
Work History
Application Specialist
Maximus
Sandy Springs, Georgia
1 2022 - 5 2024
- Researched and resolved discrepancies with documents
- Reviewed information in the system to verify the accuracy of data
- Monitored data/image quality of scanned documents
- Followed established policies and procedures for index and imaging without deviation
- Maintained confidentiality and security of relevant information
Mortgage Loan Processor
Amerisave Mortgage Corporation
Sandy Springs, GA
02.2021 - 08.2021
- Carefully reviewed mortgage applications to confirm that all essential fields have been filled out
- Organized additional application materials and submitted applications on schedule
Stay-at-Home Mom
Stay-At-Home Mom
Lake Forest, California
07.2015 - 02.2021
- Managed daily household operations including budgeting, scheduling, and logistics
- Coordinated family activities, appointments, and events, ensuring smooth day-to-day operations
- Developed and implemented effective time management strategies to balance multiple responsibilities
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Logger
World Race Productions
Van Nuys, California
01.2011 - 07.2015
- Uploaded & logged video clips into Avid Media Composer software
- Performed consistent, accurate and complete data entry to time-sensitive video content
- Screened video content to identify events, persons, places and other relevant information for editors
- Maximized productivity through effective team coordination and task delegation.
Education
Bachelor of Arts - Media Arts
University of South Carolina
Columbia, SCSkills
Oral and written communication
Data collection and analysis
Customer service
Organization
MS Office
Administrative support
Transcription
Social media knowledge
Friendly personality
Problem-Solving
Time Management
Timeline
Mortgage Loan Processor
Amerisave Mortgage Corporation
02.2021 - 08.2021
Stay-at-Home Mom
Stay-At-Home Mom
07.2015 - 02.2021
Logger
World Race Productions
01.2011 - 07.2015
Application Specialist
Maximus
1 2022 - 5 2024
Bachelor of Arts - Media Arts
University of South Carolina
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