Shana Schultz

• My work responsibilities include but not limited to getting orders floor ready for are stores
• Update merchandise pricing to match new values and special promotional rates
• Handle Customer orders, working in the Claims department shipping and receiving orders from the vendors doing research, Data Entry and handling Fine Jewelry
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Received incoming stock and inspected for quality control issues.
• Maintained inventory records, including tracking shipments, verifying receipts and documenting discrepancies.
• Wrapped and packaged items for shipment according to customer specifications.
• Created labels for products using barcode scanners and label printers.
• Assisted customers with their orders by providing information on product availability, pricing and delivery options.
• Performed cycle counts to maintain accurate inventory levels in the warehouse system database.
• Prepared documents such as bills of lading, invoices, purchase orders and manifests.
• Reported any damaged goods immediately upon receipt into the facility
• Participated in physical inventories as needed.
• Tracked outgoing orders to provide shipping status to customers.
• Read orders to verify attributes and quantities of merchandise.
• Compared merchandise invoices to items actually received.
• Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
• Packaged items with appropriate materials to prevent damage during shipping.
• Stamped price tags on merchandise, referring to official price lists.

Received and counted stock items, recording data manually or on computer for inventory purposes. Excellent communication skills both written and verbal. Problem Solving and attention to detail with excellent communication skills both written and verbal. Problem solving and attention to detail.