Shana Williams
Atlanta,GA
Summary
Driven Certified Medical Assistant with a proven track record at Oasis Women Center, enhancing patient outcomes through effective HIPAA-compliant processes and compassionate care. Skilled in medical terminology and patient documentation, Excel in fast-paced environments, achieving significant improvements in patient satisfaction and operational efficiency. Demonstrated leadership as a Manager at Advance Auto Parts, optimizing team productivity and business performance. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Oasis Women Center
10.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed 13-20 patients daily to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
School Bus Driver
Fulton County Schools
08.2021 - 08.2023
- Completed multiple pre-trip and post-trip bus inspections daily and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for over 100 students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
Certified Medical Assistant
Ankle And Foot Centers Of Ga
08.2019 - 08.2021
- Assisted physicians with 30 - 40 patients at 2 different locations daily with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
Security Officer
Walden Security
06.2016 - 08.2020
- Greeted over 50 guests daily professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Checked and verified photo identification prior to granting facility access.
Manager
Advance Auto Parts
03.2014 - 06.2016
- Managed and motivated 12 - 15 employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Defined clear targets and objectives and communicated to other team members.
Education
Diploma - Medical Assisting
Cambridge College - GA
Atlanta, GA05.2019
High School Diploma -
South Atlanta High School
Atlanta, GA05.2003
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Electronic Health Records
- Vital Sign Monitoring
- Inventory and supply management
- Patient documentation
Certification
- CCMA - Certified Clinical Medical Assistant
- CDL owner and DOT Regulator Clearance
- X-Ray Training and Certified - 5 years
Timeline
Certified Medical Assistant
Oasis Women Center
10.2023 - Current
School Bus Driver
Fulton County Schools
08.2021 - 08.2023
Certified Medical Assistant
Ankle And Foot Centers Of Ga
08.2019 - 08.2021
Security Officer
Walden Security
06.2016 - 08.2020
Manager
Advance Auto Parts
03.2014 - 06.2016
Diploma - Medical Assisting
Cambridge College - GA
High School Diploma -
South Atlanta High School
- CCMA - Certified Clinical Medical Assistant
- CDL owner and DOT Regulator Clearance
- X-Ray Training and Certified - 5 years
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