Motivated individual, professional with successful experience in fast-paced settings. Hardworking team player with expertise in completing various tasks and offering staff support. Strong communication and interpersonal skills for providing superior customer service. Experienced in Nursing, Esthetics, Beauty sales, and customer service.
Overview
3
3
years of professional experience
Work History
Medical Assistant/Receptionist
Preferred Plastic Surgery/MD Beauty Spa
Scottsdale, AZ
07.2024 - 09.2024
Maintained current and accurate medical records for patients.
Adhered to strict HIPAA guidelines to protect patient privacy.
Helped patients complete necessary medical forms and documentation.
Managed multi-line phone system and pleasantly greeted patients.
Transcribed phone messages and relayed to appropriate personnel.
Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Placed new supply orders, managed inventory and restocked clerical spaces.
Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Beauty Advisor/ Sales
Sephora USA
Scottsdale, AZ
02.2024 - 07.2024
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Processed payments, entering sales in register for prompt customer service.
Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Registration/scheduler & PCT
Honorhealth
Scottsdale
08.2023 - 12.2023
Connects and greets patients, receiving and answering phone calls, document and processing patient information, performs a variety of Registration duties, providing patient comfort and care, administer basic care to patients, vital signs/Accucheck, aiding daily task, collaborate with the medical billing team to ensure accurate and timely submission of patient claims, assisting in the coordination and management of patient appointments.
Sales & Administration
Dohnal Marketing
Scottsdale
10.2021 - 07.2022
Maintained calm demeanor in busy situations, offered excellent customer service to enhance relationships, engaged with customers to build rapport, performed effectively in self-directed work environment, evaluated and reported impact of fundraising efforts.
Medical Assistant/Receptionist at Dayton Springfield Heart and Vascular MedicineMedical Assistant/Receptionist at Dayton Springfield Heart and Vascular Medicine