Summary
Overview
Work History
Education
Skills
Timeline
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Holly Colman

Clay,MI

Summary

Dedicated Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than 5 years.

Overview

16
16
years of professional experience

Work History

Medical Assistant/Receptionist

Blue Water Urgent Care Clinic
09.2022 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Organized paperwork such as charts and reports for office and patient needs.

Cashier Lead

Chipotle
08.2020 - 03.2023
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed store opening, closing and shift-change actions and kept accurate shift-change logs.
  • Assisted customers by answering questions and fulfilling requests.

Medical Call Center Reprensentitive/Medical Receptionist

Michigan Neurology Associates
06.2014 - 08.2015
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Helped patients complete necessary medical forms and documentation.

Night Cashier

Meijer
01.2011 - 09.2013
  • Kept drawer accurate by carefully processing new transactions and giving out correct change.
  • Managed drink station and kept coffee full and hot.
  • Pushed out large amounts of new stock during slower overnight hours.
  • Operated lottery terminal to issue, check and redeem tickets.

Cashier

Burger King
11.2009 - 01.2011
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Kennel Lead

Dr. Mike Hermesmeyer Vet Clinic
04.2007 - 03.2008
  • Kept animals clean and free of contaminants to promote optimal health.
  • Collected animal waste produced on walks and discarded in trash or approved receptacles.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.

Education

Associate of Applied Science - Medical Coding And Billing

Ultimate Medical Academy - Clearwater
Clearwater, FL
04.2024

Medical Assisting

Ross Medical Education Center- New Baltimore, Mi
New Baltimore, MI
06.2014

High School Diploma -

Riverview East High School
East China, Mi
06.2007

Skills

  • Electronic Medical Record
  • EMR Systems
  • Bookkeeping Support
  • Product and Service Sales
  • Data Entry
  • Customer Service
  • Till Counting
  • Team Contribution
  • Medical Records Management
  • Medical Transcription
  • Call Transfers

Timeline

Medical Assistant/Receptionist

Blue Water Urgent Care Clinic
09.2022 - Current

Cashier Lead

Chipotle
08.2020 - 03.2023

Medical Call Center Reprensentitive/Medical Receptionist

Michigan Neurology Associates
06.2014 - 08.2015

Night Cashier

Meijer
01.2011 - 09.2013

Cashier

Burger King
11.2009 - 01.2011

Kennel Lead

Dr. Mike Hermesmeyer Vet Clinic
04.2007 - 03.2008

Associate of Applied Science - Medical Coding And Billing

Ultimate Medical Academy - Clearwater

Medical Assisting

Ross Medical Education Center- New Baltimore, Mi

High School Diploma -

Riverview East High School

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Holly Colman