Robin Reardon
Beechgrove,TN
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
6
6
years of professional experience
Work History
Medical Assistant/Front Desk Receptionist
Barfield Clinic
04.2021 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor procedures, including preparing procedure room and sterilizing instruments.
Phlebotomist
Birdrock Laboratories
04.2020 - 04.2021
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Centrifuged blood samples as outlined in clinical protocols.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Packaged and shipped specimens to central lab daily.
CNA
Boulevard Terrace
09.2017 - 03.2019
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
Education
Bachelor of Science - Nursing
Middle Tennessee State University
Murfreesboro, TN05.2026
Certification - Phlebotomy
Allied Health Careers Institute
Murfreesboro, TN02.2020
High School Diploma -
Siegel High School
Murfreesboro, TN05.2017
Skills
- Answer Telephones
- Electronic Medical Record
- Workflow Optimization
- Patient Scheduling
- Monthly Inventory
- Data Entry Software
- Medical Assistance
- Telephone Etiquette
- Medical Histories and Vital Statistics
- Patient Eligibility Requirements
- Collecting Patient Specimens and Tests
- Administering Medications
- Telephonic Triage
Timeline
Medical Assistant/Front Desk Receptionist
Barfield Clinic
04.2021 - Current
Phlebotomist
Birdrock Laboratories
04.2020 - 04.2021
CNA
Boulevard Terrace
09.2017 - 03.2019
Bachelor of Science - Nursing
Middle Tennessee State University
Certification - Phlebotomy
Allied Health Careers Institute
High School Diploma -
Siegel High School