Shyria Mediano
Melbourne,United States
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management.
Overview
3
3
years of professional experience
Work History
Front Desk Medical Assistant
Womack Army Medical Center Ar
01.2016 - 02.2017
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Medical Office Receptionist
Dr Ricardo Serrano
03.2015 - 12.2015
- Scheduled, rescheduled and cancelled appointments for patients.
- Received, recorded and filed medical payments by check, cash and credit card.
- Welcomed patients and visitors per day via telephone and in person.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
Medical Assistant Certification
Red Cross
02.2013 - 10.2013
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Office Specialist -
Kaplan College - Stockton
Stockton, CA05.2014
Medical Assistance Certification -
Red Cross
Honolulu, HI04.2013
Esthetician - Skin Care
Institute of Beauty And Aesthetics
Honolulu, HI07.2012
Skills
- Office Coordination
- Payment Scheduling and Collection
- Preparing Treatment Rooms
- Answer Telephones
- Appointment Scheduling
- Data Entry Software
- Medical Records Management
- HIPAA Guidelines
- EMR Systems
- Patient Data Processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Front Desk Medical Assistant
Womack Army Medical Center Ar
01.2016 - 02.2017
Medical Office Receptionist
Dr Ricardo Serrano
03.2015 - 12.2015
Medical Assistant Certification
Red Cross
02.2013 - 10.2013
Medical Office Specialist -
Kaplan College - Stockton
Medical Assistance Certification -
Red Cross
Esthetician - Skin Care
Institute of Beauty And Aesthetics
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