Shyria Mediano
Melbourne,United States
Summary
Friendly Medical Receptionist offering excellent skills in patient relations and office management.
Overview
3
3
years of professional experience
Work History
Front Desk Medical Assistant
Womack Army Medical Center Ar
01.2016 - 02.2017
- Managed multi-line phone system and pleasantly greeted patients.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
Medical Office Receptionist
Dr Ricardo Serrano
03.2015 - 12.2015
- Scheduled, rescheduled and cancelled appointments for patients.
- Received, recorded and filed medical payments by check, cash and credit card.
- Welcomed patients and visitors per day via telephone and in person.
- Maintained patient databases and updated information in alignment with HIPAA protocols.
Medical Assistant Certification
Red Cross
02.2013 - 10.2013
- Sanitized, restocked and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms and allergies.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
Education
Medical Office Specialist -
Kaplan College - Stockton
Stockton, CA05.2014
Medical Assistance Certification -
Red Cross
Honolulu, HI04.2013
Esthetician - Skin Care
Institute of Beauty And Aesthetics
Honolulu, HI07.2012
Skills
- Office Coordination
- Payment Scheduling and Collection
- Preparing Treatment Rooms
- Answer Telephones
- Appointment Scheduling
- Data Entry Software
- Medical Records Management
- HIPAA Guidelines
- EMR Systems
- Patient Data Processing
Languages
Spanish
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
Price is what you pay. Value is what you get.
Warren Buffett
Timeline
Front Desk Medical Assistant
Womack Army Medical Center Ar
01.2016 - 02.2017
Medical Office Receptionist
Dr Ricardo Serrano
03.2015 - 12.2015
Medical Assistant Certification
Red Cross
02.2013 - 10.2013
Medical Office Specialist -
Kaplan College - Stockton
Medical Assistance Certification -
Red Cross
Esthetician - Skin Care
Institute of Beauty And Aesthetics