Shanae Wallace
Park Forest,IL
Summary
Knowledgeable Certified Medical Assistant with exceptional background over 8+ years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Northwestern Memorial Hospital
Chicago, Illinois
03.2024 - Current
- Organized charts, documents and supplies to maintain team productivity.
- Met with patients and family members to explain sleep studies, respond to questions, and educate on proper use.
- Reviewed documents to identify relevant information for abstracting.
- Greeted visitors and checked them in for appointments or meetings.
Medical Assistant/Clinical Preceptor
Advocate South Suburban Hospital
Hazel Crest, IL
08.2020 - Current
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKG'S, Medication refills.
Medical Assistant
Rush University Medical Center, RUMC
Chicago, IL
01.2020 - 08.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Collected samples from patients for laboratory testing purposes.
- Responded to patient callbacks and phone-in prescription refill requests.
- Contacted pharmacies to submit and refill patients' prescriptions.
Medical Assistant/CNA, Float Pool
OSF Little Co of Mary Hospital
Evergreen Park, IL
03.2017 - 01.2020
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Provided assistance to medical staff in performing minor surgical procedures.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Incorporated outside records into charts and EHR.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Collected samples from patients for laboratory testing purposes.
Education
Some College (No Degree) - Registered Medical Assistant/Phlebotomy
South Suburban College of Cook County
South Holland, ILSkills
- Phlebotomy
- Inventory Management
- Medical Terminology
- Payment Collection
- Sterilization Techniques
- Specimens Collection and Processing
- Certified in Basic Life Support (BLS)
- Customer Service
- Complex Problem-Solving
Timeline
Medical Assistant
Northwestern Memorial Hospital
03.2024 - Current
Medical Assistant/Clinical Preceptor
Advocate South Suburban Hospital
08.2020 - Current
Medical Assistant
Rush University Medical Center, RUMC
01.2020 - 08.2020
Medical Assistant/CNA, Float Pool
OSF Little Co of Mary Hospital
03.2017 - 01.2020
Some College (No Degree) - Registered Medical Assistant/Phlebotomy
South Suburban College of Cook County
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