Jalen Cureton
Moreno Valley,CA
Summary
A hardworking employee with customer service, multitasking,g and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Captive Image Productions
Moreno Valley, CA
01.2023 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
- Escalated customer concerns, issues, and requirements to supervisors for immediate rectification.
- Enhanced productivity and customer service levels by anticipating needs and delivering outstanding support.
- Served customers with a friendly and fun attitude, prioritizing their satisfaction.
- Exhibits excellent aptitude for conversing extensively and effectively with strangers, given the inability to use text messaging for client interactions.
- Utilized high levels of energy to contribute actively to the productivity and enjoyable working atmosphere.
Education
High School Diploma -
Canyon Spring High School
Moreno Valley, CA06-2024
Skills
- Excellent Written and verbal Communication Skills
- Exceptional Listening Skills
- Customer Service
- Conflict Management
- Reliable team worker
- Excellent multi-tasker
Timeline
Customer Service Representative
Captive Image Productions
01.2023 - Current
High School Diploma -
Canyon Spring High School
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