SHANANDRA UBIERA
Hackensack,US
Summary
Dynamic professional with experience at Aritzia, excelling in customer service and sales strategy. Proven ability to enhance customer engagement and achieve sales goals through product knowledge and team collaboration. Skilled in inventory management and problem-solving, consistently delivering exceptional results in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Research Intern
Rutgers University
Newark, NJ
06.2025 - Current
- Collaborated with Rutgers faculty and Bergen Community College on a USDA-sponsored research project focused on improving supply chain efficiency in Newark bodegas.
- Conducted field research to assess produce inventory practices, supplier relationships, and key performance indicators (KPIs).
- Developed bilingual scripts and simplified survey tools to overcome language barriers.
- Analyzed issues such as limited owner availability, poor inventory tracking, and communication gaps.
- Promoted urban agriculture and community gardens to address food insecurity and improve produce access.
Sales Associate / Stylist
Aritzia
05.2025 - Current
- Delivered personalized styling support while maintaining Aritzia's "Everyday Luxury" customer service standards.
- Assisted with inventory management, fitting room flow, and visual merchandising.
- Met and exceeded daily sales goals through product knowledge, cross-selling, and client engagement.
- Collaborated with team members to create a seamless and welcoming shopping experience.
- Received positive customer feedback for styling expertise and attentive service.
Research Intern
USDA
New Brunswick
06.2024 - 07.2025
- Participated in the NextGen BCC Experiential Learning Program at Rutgers SEBS.
- Completed lab safety training through Rutgers Environmental Health & Safety (REHS).
- Gained hands-on experience in measuring, media preparation, pipetting, and lab documentation.
- Conducted research on bacterial blight (X. arboricola) in hazelnuts, focusing on phylogenetic, genomic, and molecular analysis.
- Collected bacterial strains, sequenced key genes and genomes, and refined pathogenicity assays.
- Contributed to research supporting the expansion of hazelnut production in New Jersey.
Retail Ambassador
Allbirds
11.2021 - 06.2023
- Documented sales by creating or updating customer profile records.
- Assisted with inventory, including receiving and stocking merchandise.
- Consistently worked to achieve sales goals.
- Engaged customers through suggestive selling and product knowledge.
- Streamlined inventory management while delivering exceptional customer service.
- Implemented creative merchandising strategies to enhance customer engagement.
- Maintained meticulous customer and inventory records.
- Fostered team relationships and managed multiple responsibilities.
- Created a positive shopping environment that boosted customer loyalty.
Sales Associate / Stylist
Club Monaco
09.2021 - 01.2023
- Understood and interpreted customer preferences to meet styling needs.
- Offered creative wardrobe ideas and alternatives.
- Operated the cash register and processed transactions accurately.
- Supported colleagues to maintain a pleasant shopping environment.
- Received positive feedback for exceptional service and style support.
Crew Member
Dunkin Donuts
03.2021 - 09.2021
- Trained incoming crew members on operations.
- Maintained a positive and welcoming environment.
- Assisted management with employee needs.
- Cleared drive-thru lines efficiently and stayed organized.
- Handled cashier issues including order deletions and refunds.
Childcare Worker
06.2017 - 03.2019
- Helped with homework in English, Science, and Math.
- Supported children's activities and hobbies.
- Supervised behavior and implemented discipline when necessary.
Education
Associate of Science - School of Business
Bergen Community College
Paramus, NJ05-2025
High School Diploma -
A. Philip Randolph Campus High School
New York01.2021
Skills
- Customer service and engagement
- Visual merchandising
- Inventory management
- Sales strategy and execution
- Team collaboration
- Cash handling and transaction processing
- Problem solving and organization
- Training and development
- Adaptability and flexibility
- Product knowledge
Languages
- Spanish
- English, Native
- Spanish, Native
Volunteer Experience
Volunteer, Soup Kitchen, Dominican Republic, 07/01/15, Present, Contributed to serving about 500 children and adolescents., Cleaned and organized kitchen area to meet health standards., Provided school supplies for children.
Timeline
Research Intern
Rutgers University
06.2025 - Current
Sales Associate / Stylist
Aritzia
05.2025 - Current
Research Intern
USDA
06.2024 - 07.2025
Retail Ambassador
Allbirds
11.2021 - 06.2023
Sales Associate / Stylist
Club Monaco
09.2021 - 01.2023
Crew Member
Dunkin Donuts
03.2021 - 09.2021
Childcare Worker
06.2017 - 03.2019
Associate of Science - School of Business
Bergen Community College
High School Diploma -
A. Philip Randolph Campus High School