Shanay Campbell
East Hartford,CT
Summary
Driven and detail-oriented professional with a proven history of exceeding goals, achieving high client satisfaction ratings with excellent communication and organizational skills. I am seeking a position with a fast-paced organization to provide additional opportunities for career advancement.
Overview
2
2
years of professional experience
Work History
Host
Jewels Runaway Bay
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Waitress
Sandals Ochi Beach Resort
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
Assistant Nurse Aid
Walkerswood Nursing Home
01.2022 - 04.2022
- Performed routine wound care and dressing changes on schedule.
Nursing Assistant
Health Care Aide
11.2023 - 12.2023
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Education
Walkers Wood All Age
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High School Diploma| Marcus Garvey Technical High
High School Diploma -
Northeast Medical Institute
East Hartford, United States11.2023
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Adams Training & Catering
01.2017
Skills
- Communication skills
- Proficiency in Microsoft applications
- Confidentiality
- Organizational skills
- Product Knowledge
- Time management
- Telephone etiquette
- Dependability
City
East Hartford
State
Connecticut
Street
115 Nutmeg Lane
Subjectsattained
- English A
- Information technology
- Office Administration
- Social Studies
References
Available upon request
Timeline
Nursing Assistant
Health Care Aide
11.2023 - 12.2023
Assistant Nurse Aid
Walkerswood Nursing Home
01.2022 - 04.2022
Host
Jewels Runaway Bay
Waitress
Sandals Ochi Beach Resort
Walkers Wood All Age
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High School Diploma| Marcus Garvey Technical High
High School Diploma -
Northeast Medical Institute
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Adams Training & Catering
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