Shanda Brown
Largo,Florida
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Bring 11 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
13
13
years of professional experience
Work History
Lead Office Coordinator
Tradewinds Island Grand Resort
Stpetersburg, Florida
11.2011 - Current
- Gathered and organized materials to support operations.
- Received and responded to customer requests via letters, emails, telephone calls and in-person interactions.
- Entered data, generated reports and produced tracking documents.
- Coached employees through day-to-day work and complex problems.
- Managed office activities by maintaining communication between clients, tracking records and filing all documents.
- Aided colleagues, managers and customers through regular communication and assistance.
- Entered and maintained departmental records in company database.
- Managed filing systems for electronic and hard copy documents to keep organized records.
Office Secretary
St. Anthony's High School
St. Petersburg, FL
01.2008 - 12.2009
- Responded to inquiries from callers seeking information.
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Received incoming mail and evaluated and distributed correspondence requiring priority attention.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing and filing documents.
Education
High School Diploma -
Boca Ciega High School
Gulfport, FL06.1996
Skills
- MS Office
- Customer Service
- Computer Skills
- Clerical Support
- Recordkeeping
- Scheduling
- Database Management
- Data Entry and Database Software
- Computerized Maintenance Management Systems
- Call Answering and Routing
- Office Management
- Positive Attitude and Energetic
Timeline
Lead Office Coordinator
Tradewinds Island Grand Resort
11.2011 - Current
Office Secretary
St. Anthony's High School
01.2008 - 12.2009
High School Diploma -
Boca Ciega High School
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