Overview
Work History
Education
Skills
Volunteer Experience
Timeline
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Shanda McNeal

Wake Forest,NC

Overview

24
24
years of professional experience

Work History

Customer Service Specialist

Orkin Pest Control
Raleigh, NC
09.2021 - 08.2023
  • Maintained a high level of professionalism while interacting with customers via phone or email.
  • Assisted customers with making payments or establishing payment plans to bring accounts current.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Set up and activated customer accounts.

Real Estate Agent

Coldwell Banker HPW
Raleigh, NC
11.2019 - 09.2021
  • Schedule property appointments and showings, Draft and deliver documents, Create and distribute promotional materials, List property on the local MLS, Prepare a comparative market research analysis

Patient Coordinator

Carolina Fellows Family Dentistry
Oxford, NC
02.2016 - 05.2018
  • Schedule patients visits and answer questions including billing preparation, Communicating with patients about their status and condition through email, phone and face to face communication, Professional managed patient contact information including billing, insurance and financial information

Pharmacy Technician

Aurora St.Luke's Hospital
Milwaukee, WI
01.2000 - 03.2003
  • Accurately prepare and distribute patient medication, Perform accurate calculations to assist medical professionals in proper medication administering and correct patient doses, Create compound medications, specifically for chemotherapy, Prepare sterile medications including those to treat cancer, Manage inventory of automatic dispensing machines on each unit, Monthly inventory and auditing

Head Teller

Associated Bank
Milwaukee, WI
09.1999 - 01.2000
  • Assist customers with transactions such as deposits, withdrawals, and transfers, Supervise bank tellers and their cash drawers, Trained new tellers in bank policies and procedures, Maintained a cash drawer and daily auditing of the Vault and teller's cash drawer, Manage ATM deposits

Education

Weber State University
06.1999

Salt Lake Community College
06.1997

Skills

  • Microsoft Office
  • Outlook
  • Excel
  • Google Drive
  • Dotloop
  • Self Motivated
  • Organized
  • Excellent Communication
  • Leadership
  • Writing and Editing
  • Problem Solving

Volunteer Experience

  • Booster Club, President
  • Webb High School, PTSA Treasurer and Secretary
  • LDS Church, Youth Group Leader

Timeline

Customer Service Specialist

Orkin Pest Control
09.2021 - 08.2023

Real Estate Agent

Coldwell Banker HPW
11.2019 - 09.2021

Patient Coordinator

Carolina Fellows Family Dentistry
02.2016 - 05.2018

Pharmacy Technician

Aurora St.Luke's Hospital
01.2000 - 03.2003

Head Teller

Associated Bank
09.1999 - 01.2000

Weber State University

Salt Lake Community College
Shanda McNeal