Maintained a high level of professionalism while interacting with customers via phone or email.
Assisted customers with making payments or establishing payment plans to bring accounts current.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Set up and activated customer accounts.
Real Estate Agent
Coldwell Banker HPW
Raleigh, NC
11.2019 - 09.2021
Schedule property appointments and showings, Draft and deliver documents, Create and distribute promotional materials, List property on the local MLS, Prepare a comparative market research analysis
Patient Coordinator
Carolina Fellows Family Dentistry
Oxford, NC
02.2016 - 05.2018
Schedule patients visits and answer questions including billing preparation, Communicating with patients about their status and condition through email, phone and face to face communication, Professional managed patient contact information including billing, insurance and financial information
Pharmacy Technician
Aurora St.Luke's Hospital
Milwaukee, WI
01.2000 - 03.2003
Accurately prepare and distribute patient medication, Perform accurate calculations to assist medical professionals in proper medication administering and correct patient doses, Create compound medications, specifically for chemotherapy, Prepare sterile medications including those to treat cancer, Manage inventory of automatic dispensing machines on each unit, Monthly inventory and auditing
Head Teller
Associated Bank
Milwaukee, WI
09.1999 - 01.2000
Assist customers with transactions such as deposits, withdrawals, and transfers, Supervise bank tellers and their cash drawers, Trained new tellers in bank policies and procedures, Maintained a cash drawer and daily auditing of the Vault and teller's cash drawer, Manage ATM deposits