Shanda Misse Ndong
Hampton
Summary
Experienced with financial system analysis and optimization to support business needs. Utilizes advanced troubleshooting techniques and data management skills to ensure seamless operations. Strong understanding of financial software integration and process improvement.
Overview
23
23
years of professional experience
1
1
Certification
Work History
SUPERVISORY FINANCIAL SYSTEMS SPECIALIST
Department of the Army; TRADOC G 3/5/7, SATFA
08.2023 - Current
- Financial Data Management: Planned, coordinated, and compiled complex financial data related to budgeting, reporting, training, financial management, auditing, accounting, pricing, and Foreign Military Sales (FMS) case closure procedures and concepts
- System Integrity: Served as the focal point for the integrity of various financial systems, including STANFINS, CISIL, DIFS, PBAS, DSAMS, DTS, Power BI, the Course Costing Module (CCM) and GFEBS
- Fund and Treasury Management: Managed appropriated fund and Treasury account control, reconciliation, analysis, case closure, auditing, and cost methodology
- Regulatory Analysis: Analyzed regulatory materials and initiated, coordinated, and tested system change requests and new releases affecting automated accounting systems
- Analyzed higher echelon directives and regulatory materials for impact and required changes in fund accounting, initiating necessary changes
- Data Summarization: Planned and coordinated the development, summarization, and substantiation of complex accounting data affecting numerous accounts and customer codes
- Transaction Coordination: Coordinated the interrelated processing of all financial transactions, ensuring a smooth flow of input through standard systems
- Audit Compliance: Provided required audit documents in accordance with mandated audit standards and developed/implemented/executed corrective action plans for Government Travel Cards, Government Purchas Cards, Unit Travel Cards, and Defense Travel System
- Problem Resolution: Utilized data retrieval techniques and reviewed products to identify system and procedural problems, taking corrective action as necessary
- Interagency Coordination: Coordinated and negotiated with officials at the State Department, DSCA, DA, major Army commands, U.S
- Army Reserves, National Guard, and other services
- Financial Analysis: Conducted detailed analyses of financial trends in schools affecting tuition rates or annual submissions to DSCA to support price changes
- Quantitative Analysis: Developed cost factors, ratios, comparisons, matrices, formulas, and equations for the quantitative analysis, evaluation, and measurement of financial information
- Resource Examination: Studied and examined mission/workload, resources, cost data, personnel strength, and authorized end strength to identify trends, inconsistencies, and deviations from standard prescribed policies and procedures of law and regulation
- Supervision: Served as a first-line supervisor to a team engaged in financial management, budget analysis, and auditing in support of SAFTA
- Worked with staff to create annual Individual Development Plans (IDPs)
- Enhanced financial reporting accuracy by collaborating with cross-functional teams to streamline data integration processes.
- Optimized system performance for improved financial transaction processing efficiency.
LEAD FINANCIAL SPECIALIST-MISCELLANEOUS PAY/DEBIT CARD BRANCH
Department of the Army; TRADOC G 3/5/7, SATFA
08.2021 - 08.2023
- Financial Management and Controls: Executed financial management and controls, including reviewing, researching, analyzing, compiling, verifying, validating, and auditing Travel and Living Allowance (TLA) vouchers for International Military Students (IMS) in support of the Debit Card Processing Team
- Systems Management: Managed financial management/accounting systems and requirements (GFEBS, DSAMS, CEDMS, IATS, VM) to validate/reconcile IMS data and funds availability against voucher submissions
- Financial Analysis: Conducted detailed analyses of financial trends and reports affecting cost factors, ratios, comparisons, matrices, formulas, and equations pertaining to the quantitative analysis, evaluation, and measurement of financial information using COGNOS
- Fiscal Management: Assisted in managing and executing fiscal management of all Miscellaneous Payment/Contract/Debit Card Programs within established regulations/procedures, ensuring no anti-deficiency act violations occurred
- Rates Validation: Validated and updated living allowance rates table (DSAMS) for all installations in accordance with Defense Travel Management Office (DTMO) guidance and Joint Travel Regulations (JTR)
- Disbursing Agent: Served as Disbursing Agent, reviewing, validating, and approving Debit Card Payments accuracy rate
- Workload Management: Responsible for monitoring, managing, and prioritizing the workload for junior financial analysts
- Transaction Processing: Processed transactions within DoD FMR/JTR/audit standards, familiar with preparing clear, concise, and effective communication methods/processes adhering to instructions in accordance with AR 25-50, Preparing and Managing Correspondence
- Data Compilation: Assisted with planning, coordinating, and compiling complex financial data related to budgeting, reporting, training, financial management, contracting, auditing, and accounting
- System Projects: Accomplished assigned system projects/business process reviews in accordance with established guidelines/objectives, achieving expected results, and meeting stated milestones/timelines in accordance with applicable DoD, DA, and TRADOC policies, procedures, and guidelines
- Regulations Familiarity: Familiar with the following regulations: JSCET, SAM, DFAS, FAR, and FRT
- Analyzed financial records to identify trends and enhance decision-making processes.
- Improved accuracy of financial reports by implementing detailed review procedures.
FINANCIAL MANAGEMENT SPECIALIST
Department of the Army; TRADOC G 3/5/7, SATFA
10.2020 - 08.2021
- Financial Management and Controls: Executed financial management and controls by reviewing, analyzing, validating, and auditing Travel and Living Allowance (TLA) vouchers for International Military Students (IMS) in support of the Debit Card Processing Team
- Systems Utilization: Utilized GFEBS and DSAMS to validate and reconcile IMS data and funds availability against voucher submissions
- Voucher Processing: Utilized IATS to input and audit voucher submissions, ensuring invoices were processed against correct account records and did not exceed obligation/funds availability
- Transaction Management: Posted completed transactions in the IMS tracking spreadsheet
- Conducted prepayment and post-payment audits
- Debit Card Processing: Submitted Debit Card orders through the MetaBank website by uploading IMS class rosters and banking information
- Technical Assistance: Provided timely and reliable technical advice and assistance to all internal and external customers, including SATFA, DFAS, IMSO offices, and other Army commands and MILDEPS
- Project Management: Accomplished assigned system projects/business process reviews in accordance with established guidelines and objectives, achieving expected results and meeting stated milestones and timelines
- Audit Compliance: Provided required audit documents in accordance with mandated audit standards and developed/implemented/executed corrective action plans
- Professional Certification: Maintained professional certification through DOD FM Certification Program and completed mandatory training within specified timeframes
- Regulations Familiarity: Familiar with the following regulations: JSCET, SAM, DFAS, FAR, and FRT
- Recorded, interpreted and communicated financial data and plans using GFEBS, Power BI and BOBJ.
CHIEF OF YOUTH PROGRAMS
Department of the Air Force, 633 FSS/FSXY
10.2010 - 10.2020
- Employee Management: Managed 60-100 employees responsible for the functionality of two school age programs, two youth programs, two sports programs, and one instructional program located on two geographically separated bases, providing service to over 3,100 monthly customers
- Duties and Priorities: Assigned, planned, set, and adjusted duties and priorities; developed performance standards and evaluated work performance; provided administrative guidance and technical advice relating to specific programs
- Administrative Support: Coordinated multiple administrative support functions, including procurement, property accountability, facilities management, and payroll operations; gathered and analyzed pertinent data from multiple administrative support systems
- Budget Management: Prepared, maintained, and executed over $4 million in APF/NAF budgets, approved section budgets, reviewed current activities within approved levels of funding, and approved/disapproved branch requests for expenditure of funds
- Program and Financial Data: Compiled, consolidated, and analyzed program and financial data; prepared annual operating budget and quarterly revisions; planned and developed methods for financing new or substantially revised programs; prepared detailed recommendations and documentation for new or changed budgetary requirements
- Budget Estimates: Analyzed budget and/or financial program data to develop annual and multi-year budget estimates for assigned programs and activities; analyzed and recommended costs and benefits of alternative methods in developing fund/budget plans
- Facility Management: Responsible for facility management, including determining, preparing, and justifying additives, upgrades, and modifications to meet branch requirements
- Managed repair and construction projects; ensured facilities and equipment were maintained; submitted five-year capital requirement and fifteen-year facility plans
- Relationship Management: Established, developed, and maintained effective working relationships with commercial businesses, DoD representatives, customer organizations, HRO, civilian personnel, financial management, public health, safety, and security forces
- Internal Guidelines: Established internal guidelines, procedures, and policies for programs according to public law, DoD directives, MAJCOM, AF, Boys and Girls Club of America curriculum, 4H curriculum, and USDA policy
- Program Publicity: Planned, coordinated, developed, and distributed effective publicity to generate interest and maximize participation in recurring and non-recurring diverse programs
- Program Effectiveness: Ensured program effectiveness by creating a wide variety of educational, historical, cultural, physical, and social programs based on customer demands
- Safety and Procedures: Ensured safety, fire, sanitation, and cash handling procedures were followed
SUPERVISORY RECREATION SPECIALIST
Department of the Air Force, 86 SVS/SVY
04.2004 - 10.2010
- Program Supervision: Supervised the planning, organizing, and operation of various adult, airmen, child, teen, and family programs and activities for the KMC Community, consisting of over 50,000 Air Force and Army active duty and family members
- Marketing and Promotion: Responsible for submitting, creating, formulating, and distributing marketing materials and annual marketing plans
- Administrative Coordination: Coordinated multiple administrative support functions, including procurement, property accountability, facilities management, and payroll operations; gathered and analyzed pertinent data from multiple administrative support systems
- Financial Management: Prepared, maintained, and executed over $4 million in APF/NAF budgets; approved section budgets; reviewed current activities within approved levels of funding; approved/disapproved branch requests for expenditure of funds
- Facility Management: Responsible for facility management, including determining, preparing, and justifying additives, upgrades, and modifications needed to meet branch requirements
- Managed repair and construction projects; ensured facilities and equipment were maintained; submitted five-year capital requirement and fifteen-year facility plans
- Relationship Management: Established, developed, and maintained effective working relationships with commercial businesses, DoD representatives, customer organizations, HRO, civilian personnel, financial management, public health, safety, and security forces
- Safety Compliance: Ensured safety, fire, sanitation, and cash handling procedures were followed
SUPERVISORY RECREATION SPECIALIST
Department of the Air Force, 1 SVS/SVY
03.2002 - 04.2004
- Program Management: Managed, planned, developed, and publicized community center programs and activities for active duty, retired military, DoD civilians, and family members
- Evaluated programs in terms of resources and the needs of the military community
- Publicity and Marketing: Planned, coordinated, developed, and distributed effective publicity to generate interest and maximize participation in recurring and non-recurring diverse programs
- Administrative Coordination: Coordinated multiple administrative support functions, including procurement, property accountability, facilities management, and payroll operations; gathered and analyzed pertinent data from multiple administrative support systems
- Budget Management: Prepared, maintained, and executed over $4 million in APF/NAF budgets; approved section budgets; reviewed current activities within approved levels of funding; approved/disapproved branch requests for expenditure of funds
- Financial Data Analysis: Compiled, consolidated, and analyzed program and financial data; prepared annual operating budget and quarterly revisions
- Facility Management: Responsible for facility management, including determining, preparing, and justifying additives, upgrades, and modifications needed to meet branch requirements
- Managed repair and construction projects; ensured facilities and equipment were maintained; submitted five-year capital requirement and fifteen-year facility plans
- Relationship Management: Established, developed, and maintained effective working relationships with commercial businesses, DoD representatives, customer organizations, HRO, civilian personnel, financial management, public health, safety, and security forces
- Safety Compliance: Ascertained that safety, fire, sanitation, and cash handling procedures were being followed
Education
Master's Degree - Business Administration, Minor in Marketing/Human Resources
Saint Leo University
Saint Leo, FL06.2015
Bachelor's Degree - Criminal Justice, Minor in Juvenile Justice
Saint Leo University
Saint Leo, FL06.2026
Skills
- Financial analysis
- Systems integration
- Data management
- Process improvement
- Risk assessment
- Regulatory compliance
- Strategic planning
- System optimization
- Problem solving
- Budget forecasting
- Business intelligence
- Team leadership
- System implementation
Certification
- Financial Management Level II Certified
- Comptrollers Accreditation and Fiscal Law Certification
- CES Intermediate Certification
- HAZMAT
- USAF Records Management Training
- Serve Safe Certified
- First Aid and CPR Certified
- Fire Certified
- Safety Certified
Awards
- HQ TRADOC MVP Program Award Winner, 2023
- Award for Meritorious Civilian Service, 10/01/20
- GS-Performance Awards, 2010-2025
- GS-Time Off Awards, 2010-2025
- Air Force Outstanding Unit Award, 2012
- 86 SVS Civilian of the Quarter, 2009
- 431 ABS Civilian Employee of the Year, 2005-2006
Languages
English
Native or Bilingual
German
Professional Working
Timeline
SUPERVISORY FINANCIAL SYSTEMS SPECIALIST
Department of the Army; TRADOC G 3/5/7, SATFA
08.2023 - Current
LEAD FINANCIAL SPECIALIST-MISCELLANEOUS PAY/DEBIT CARD BRANCH
Department of the Army; TRADOC G 3/5/7, SATFA
08.2021 - 08.2023
FINANCIAL MANAGEMENT SPECIALIST
Department of the Army; TRADOC G 3/5/7, SATFA
10.2020 - 08.2021
CHIEF OF YOUTH PROGRAMS
Department of the Air Force, 633 FSS/FSXY
10.2010 - 10.2020
SUPERVISORY RECREATION SPECIALIST
Department of the Air Force, 86 SVS/SVY
04.2004 - 10.2010
SUPERVISORY RECREATION SPECIALIST
Department of the Air Force, 1 SVS/SVY
03.2002 - 04.2004
Bachelor's Degree - Criminal Justice, Minor in Juvenile Justice
Saint Leo University
- Financial Management Level II Certified
- Comptrollers Accreditation and Fiscal Law Certification
- CES Intermediate Certification
- HAZMAT
- USAF Records Management Training
- Serve Safe Certified
- First Aid and CPR Certified
- Fire Certified
- Safety Certified
Master's Degree - Business Administration, Minor in Marketing/Human Resources
Saint Leo University
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