Politics
Current Events
Government
Constitutional Law
Working Out
Travel
Shanda Mullins
Mesa,AZ
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Inflight Crew Member
SOUTHWEST AIRLINES
07.2008 - Current
- -Apply safety and emergency procedures aboard B737-300, 700, 800MAX series aircraft while complying with FAA regulations as well as providing cabin service to passengers domestically and on ETOPS flights
Contract Pilot Instructor
CERTIFIED FLIGHT INSTRUCTOR
11.2012 - 12.2013
- -Provided contract flight instruction for Private, Instrument and Commercial Students. Performed flight reviews, aircraft check outs and flew exploration flights to potential customers.
Contract Pilot
SKYDIVE ARIZONA
03.2012 - 12.2013
- -Provide contract pilot services to military and civilian skydiving teams
Operations Coordinator/Dispatch
AMERIFLIGHT
01.2004 - 03.2008
- -Flight coordinated and sold charter flights in respect with FAA Regulations and polices
- -Assisted Operations with knowledge of aircraft performance, NOTAMS, 135 Regulations, weather limitations, and did daily data entry for aircraft log sheets
- -Executive Assistant for The Director of Operations
Pilots Standards and Compliance Coordinator
TWC AVIATION
02.2001 - 09.2003
- -Assisted Director of Operations and Chief Pilot with an operation of Gulfstream, Hawker, Citation and Learjet aircraft in compliance with FAA Regulations and policies.
- -Drug Program Administrator
- -Worked with the FAA and participated in annual FAA Audits
- -Responsible for creating training manuals and polices for initial and recurrent pilot training.
- -Kept up to date pilot medicals and currency in type of aircraft to prevent expiration.
Education
Bachelor of Science - Aviation Management
EASTERN MICHIGAN UNIVERSITY
04.1999
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Proficient at social media Tik Tok and Instragram
- Volunteer with Healthcare Rising Arizona collecting signatures to get proposition 139 on the ballot and office duties
- Volunteer phone bank for Harris/Walz campaign with AZ Indivisible Team
Certification
- Certified Flight Instructor, Airplane Single Engine, Instrument Airplane
- Commercial Pilot, Multi-Engine Land, Instrument Airplane
- Advanced Ground Instructor
Interests
Timeline
Contract Pilot Instructor
CERTIFIED FLIGHT INSTRUCTOR
11.2012 - 12.2013
Contract Pilot
SKYDIVE ARIZONA
03.2012 - 12.2013
Inflight Crew Member
SOUTHWEST AIRLINES
07.2008 - Current
Operations Coordinator/Dispatch
AMERIFLIGHT
01.2004 - 03.2008
Pilots Standards and Compliance Coordinator
TWC AVIATION
02.2001 - 09.2003
Bachelor of Science - Aviation Management
EASTERN MICHIGAN UNIVERSITY
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