Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHANDA SPEIGHTS

CHICAGO,IL

Summary

Dedicated professional with a proven track record at excelling in maintaining cleanliness and enhancing safety. Demonstrates exceptional customer service and time management skills, ensuring efficient operations and customer satisfaction. Achieved consistent daily production targets, showcasing a strong work ethic and attention to detail.

Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.

Overview

8
8
years of professional experience

Work History

Custodian

ABM Industries
10.2021 - 06.2024
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Kept building spaces premises clean inside and outside.
  • Maintained a well-organized supply closet for easy access to necessary tools.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.

Cashier /Customer Service Cashier

Circle K
10.2019 - 06.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.

Production Worker

Menasha Packaging Company
07.2019 - 03.2020
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Organized work to meet demanding production goals.
  • Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.

Barista

Dunkin' Donuts
04.2016 - 08.2017
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Education

High School Diploma -

Chicago Vocational High School
Chicago, IL
06-1994

Skills

  • Cleaning and sanitizing
  • Work independently
  • Responsible and Dependable
  • Customer Service
  • Attention to Detail
  • Time Management

Timeline

Custodian

ABM Industries
10.2021 - 06.2024

Cashier /Customer Service Cashier

Circle K
10.2019 - 06.2021

Production Worker

Menasha Packaging Company
07.2019 - 03.2020

Barista

Dunkin' Donuts
04.2016 - 08.2017

High School Diploma -

Chicago Vocational High School
SHANDA SPEIGHTS