Shanda Wilkins
Clanton,Alabama
Summary
At St Vincent's Hospital, I excelled as a Patient Care Technician, enhancing emergency room efficiency and patient satisfaction through expert use of electronic health record systems and compassionate care. Skilled in specimen collection and patient observation, I actively contributed to quality improvement initiatives, embodying adaptability and a professional bedside manner in high-pressure situations.
Overview
2
2
years of professional experience
Work History
Patient Care Technician
St Vincent's Hospital
05.2022 - Current
- Facilitated timely treatment for patients by accurately recording medical histories and vital signs.
- Provided support during critical incidents or disasters as an integral part of the emergency response team, demonstrating adaptability in high-pressure situations.
- Expedited patient assessments through accurate collection of laboratory specimens and timely delivery to appropriate departments.
- Improved patient satisfaction by providing compassionate and attentive care during high-stress situations.
- Increased emergency room efficiency with proficient use of electronic health record systems for documentation.
- Continuously sought opportunities for professional growth and development, participating in relevant training programs to enhance skills as an Emergency Room Patient Care Technician.
- Contributed to efficient discharge processes by educating patients on follow-up care instructions and medication administration.
- Ensured optimal patient comfort by assisting with personal hygiene tasks, mobility support, and wound care.
- Streamlined inventory management processes within the emergency department, ensuring adequate stock levels for essential supplies and equipment needed for immediate patient care interventions.
- Maintained a safe and clean environment through diligent adherence to infection control protocols and standards.
- Supported continuous quality improvement initiatives with thorough documentation of incidents or near misses related to patient safety concerns.
Education
Associate of Applied Science - Respiratory Therapy
Jefferson State Community College
Birmingham, AL12.2024
High School Diploma -
Isabella High School
Maplesville, United States05.2017
Skills
- Specimen Collection
- Patient Observation
- Mobility Assistance
- Vital signs monitoring
- Emergency Response
- Infection prevention
- Blood Glucose Monitoring
- Medical Equipment Operation
- Infection control standards
- Patient Services
- Professional Bedside Manner
- Phlebotomy Techniques
- First Aid Certification
- Electronic Charting
- Basic Life Support
- HIPAA Compliance
Timeline
Patient Care Technician
St Vincent's Hospital
05.2022 - Current
Associate of Applied Science - Respiratory Therapy
Jefferson State Community College
High School Diploma -
Isabella High School
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