Shandal Foster
Gadsden,AL
Summary
Dynamic leader with extensive experience in food service and retail management. Excelled in staff leadership, driving performance evaluations, and implementing cost control measures. Proven track record in enhancing customer service through effective staff training and menu development. Skilled in organizing special events and promotions, consistently achieving superior results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Food Service Manager
Strategix Management @ Gadsden Job Corps Center
10.2022 - Current
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Tracked food production levels, meal counts, and supply costs.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
Senior Retail Manager
Aramark @ Samford University
07.2022 - 10.2022
- Completed daily paperwork and computer entry of sales data as established by management.
- Trained and developed new employees for ease of transition into team.
- Created employee schedules to align coverage with forecasted demands.
Certified Dietary Manager
Meadowview - CCHRC - Northside Nursing Center
08.2020 - 07.2022
- Successfully resolved patient concerns or complaints related to meals or service quality by taking prompt corrective actions when needed.
- Improved patient satisfaction by developing and implementing customized meal plans according to their dietary needs and preferences.
- Participated in interdisciplinary meetings to provide expertise on patient nutritional care, supporting holistic treatment approaches.
- Partnered with dietitians in assessing patients' needs for therapeutic diets upon admission or during their stay at the facility.
Supervisor
Sodexo @ JSU
01.2020 - 08.2020
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Conducted routine inspections to check quality and compliance with established specifications.
Retail Manager 3
Sodexo @ Samford University
10.2017 - 12.2019
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Responsible for Chick-Fil-A, Moe's Grill, Einstein Bagels, O'Henry's Coffee, the Deli and a Sushi and Smoothie bar
Education
No Degree - General Studies
Stillman University
Tuscaloosa, ALCosmetology Certificate - Cosmetology
Ayers Technical College
Anniston, AL12.1999
Accounting Specialist Certificate - Accounting And Business Management
Gadsden Business College
Gadsden, AL08.1996
Skills
- Staff Supervision
- Staff Leadership
- Hiring procedures
- Performance Evaluations
- Menu development
- Food Preparation
- Cost Control
- Equipment management
- Promotions planning
- Special events planning
Timeline
Food Service Manager
Strategix Management @ Gadsden Job Corps Center
10.2022 - Current
Senior Retail Manager
Aramark @ Samford University
07.2022 - 10.2022
Certified Dietary Manager
Meadowview - CCHRC - Northside Nursing Center
08.2020 - 07.2022
Supervisor
Sodexo @ JSU
01.2020 - 08.2020
Retail Manager 3
Sodexo @ Samford University
10.2017 - 12.2019
No Degree - General Studies
Stillman University
Cosmetology Certificate - Cosmetology
Ayers Technical College
Accounting Specialist Certificate - Accounting And Business Management
Gadsden Business College
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