Shandeiry Maldonado

Prepared beverages and served food in a fast paced environment. Adhered to state laws regarding alcoholic beverage services and customer regulations. Processed cash and credit card payments using POS system for all customer transactions. Managed bar inventory during all shifts; replenished all supplies before and after shift. Maintained sanitary working conditions at the bar and throughout the dining area.

Created exceptional hospitality experiences for the CEO, Executives and their guests. Provided in-person customer service and handled all customer inquiries and concerns during games and special events. Maintained an organized and sanitized workspace. Managed club inventory and restocking of supplies.

Performed four handed chair side assisting alongside Dentist. Coordinated Periodontal charting and entered it into the EMR system. Conducted X-rays and took impressions. Sterilized instruments and sanitized operatory room ensuring all guidelines of OSHA were met. Explained treatment procedures and instructed patients on home care guidelines.

Receptionist: Helped open a newly formed Orthodontics Practice. Handled all daily office operations including answering high patient call volume, scheduling and confirming appointments, checking patient insurance coverage, and maintaining all practice documentation. Maintained inventory of all office supplies. Assumed responsibility of learning Dental billing and coding to receive proper authorization from insurance companies. Created treatment agreements with patients for their orthodontic procedures. Processed patient payments including out of pocket expenses and co-pays.

Certified Dental Assistant (CDA): Sterilized equipment, assisted in dental procedures, managed medical equipment inventory, performed X-Rays, and coordinated patient charting.