PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Personal Information
Timeline

SHANDELL McCLAIN

UNITED STATES ARMY
Germantown,WI
14
years of professional experience

Accomplished Senior Executive and Military Leader with extensive experience in strategic operations, executive advising, and organizational leadership. Led teams of up to 150 personnel while managing complex operations and driving organizational effectiveness. Transitioning from military service to civilian workforce, equipped with strong strategic vision and business acumen to excel in director and senior management roles.

Work History

Senior Enlisted Leader | Sergeant Major (E-9)

2 Years 3 Months
UNITED STATES ARMY | 08.2024 - Current
  • Directed organizational operations, providing strategic guidance that enhanced decision-making for senior leadership.
  • Advised executive leadership on personnel management, organizational effectiveness, and operational priorities.
  • Led and coordinated teams of up to 150 personnel, fostering collaboration to achieve mission objectives.
  • Identified organizational challenges and implemented solutions to improve efficiency and mission execution.
  • Identified organizational challenges and implemented targeted solutions that improved efficiency and mission execution.
  • Developed leadership strategies and initiatives supporting long-term organizational success.
  • Demonstrated commitment through 24 years of service, contributing to organizational stability.

Regional Manager

2 Years 6 Months
UNITED STATES ARMY | 12.2020 - 06.2023
  • Oversaw regional operations, managed personnel, and enhanced organizational performance.
  • Led multiple teams and ensured alignment with organizational goals and strategic priorities.
  • Established performance expectations and evaluated operational effectiveness to align with strategic goals.
  • Mentored subordinate leaders and developed high-performing teams.
  • Managed personnel accountability and optimized resource utilization to meet operational requirements.
  • Contributed 24 years of expertise to enhance organizational effectiveness.

Training & Development Manager

2 Years 2 Months
UNITED STATES ARMY | 07.2017 - 09.2019
  • Directed workforce training and leadership development initiatives to enhance employee skills and organizational effectiveness.
  • Identified organizational training needs and developed targeted strategies to strengthen workforce capabilities.
  • Mentored future leaders through coaching and performance evaluations, fostering professional growth and leadership readiness.
  • Evaluated training effectiveness and implemented improvements to organizational readiness.
  • Ensured personnel maintained required qualifications, competencies, and performance standards.
  • Contributed extensive experience over 24 years to enhance organizational success.

Recruiting Manager

4 Years 1 Month
UNITED STATES ARMY | 05.2013 - 06.2017
  • Managed recruiting operations and talent acquisition initiatives to align with organizational goals.
  • Supervised recruiting personnel and set performance goals to enhance team effectiveness.
  • Supervised recruiting personnel and established performance goals.
  • Monitored recruiting performance and productivity to ensure alignment with organizational requirements.
  • Built professional relationships and supported initiatives to strengthen recruitment and retention efforts.
  • Contributed 24 years of expertise in enhancing recruitment processes and team performance.

Education

Master of Science - Master of Science in Management

Excelsior College | Albany, NY | 07-2025
  • Awarded Joshua L. Smith award

Bachelor of Science - Science of Applied Management

Grand Canyon University | Phoenix, AZ | 05-2021

Skills

Executive leadership
Director of Operations
Regional Operations Management
Team development
Workforce planning
Talent acquisition
Workforce Planning & Personnel Management
Strategic planning
Training & Development
Resource allocation
Organizational Leadership & Development
Leadership development
Operational efficiency
Policy compliance

Personal Information

Title: EXECUTIVE LEADERSHIP | DIRECTOR OF OPERATIONS | STRATEGIC MANAGEMENT

Timeline

Senior Enlisted Leader | Sergeant Major (E-9)

UNITED STATES ARMY
08.2024 - CurrentRead More

Regional Manager

UNITED STATES ARMY
12.2020 - 06.2023Read More

Training & Development Manager

UNITED STATES ARMY
07.2017 - 09.2019Read More

Recruiting Manager

UNITED STATES ARMY
05.2013 - 06.2017Read More

Excelsior College

Master of Science from Master of Science in Management
Read More

Grand Canyon University

Bachelor of Science from Science of Applied Management
Read More
SHANDELL McCLAIN