Shandez Garnigan
Rockmart,GA
Summary
Reliable field technician with experience performing residential and commercial service work, equipment operation, and property inspections. Experienced working outdoors, identifying problems, and completing service tasks safely and efficiently. Strong communication skills with customers and the ability to work independently or as part of a team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Service Worker
City of Cartersville Gas Department
01.2024 - 03.2026
- Conducted residential and commercial service calls, addressing customer needs and ensuring satisfaction
- Engaged with customers to explain service work and provide solutions
- Installed and serviced equipment at customer properties
- Conducted inspections to identify potential issues or hazards
- Managed digital work orders to streamline service processes
Operator / Pipe Fitter
PCS Primoris
06.2023 - 12.2023
- Operated equipment and tools on active job sites
- Assisted with installation and maintenance projects to ensure timely and efficient operations
- Worked outdoors in varying weather conditions to maintain project continuity
- Maintained safe work areas and followed safety procedures
- Supported crews by coordinating tasks to ensure projects were completed on schedule
Foreman
Diversified Utilities
11.2022 - 07.2023
- Supervised crews to ensure efficient completion of field service work
- Assigned daily tasks and tracked job progress to meet project deadlines
- Conducted job site inspections before work began
- Communicated with contractors and customers to facilitate project coordination
- Ensured safety procedures were followed
Directional Drilling Technician
Utech
09.2021 - 09.2022
- Operated drilling equipment and monitored operations for optimal performance
- Supported directional drilling and underground installations to ensure project completion
- Maintained equipment and safe job conditions
- Identified potential hazards during field work to maintain safety standards
- Worked with crews to complete projects efficiently
Pipe Fitter
Benton
01.2020 - 07.2021
- Supported installation of underground pipeline systems to ensure timely project completion
- Operated tools and equipment to enhance efficiency during field work
- Prepared job sites and facilitated inspections to maintain compliance with safety standards
- Adhered to safety protocols during all operations to ensure a secure work environment.
- Worked with crews to complete projects on schedule
Gas Service Worker
City of Cartersville Gas Department
08.2019 - 01.2020
- Installed and serviced gas meters and service lines, ensuring reliable gas supply for customers
- Performed thorough inspections at residential and commercial properties to ensure safety and compliance
- Responded to service calls and maintenance requests
- Communicated with customers regarding service work, enhancing customer satisfaction and trust
- Completed service reports and documentation
Utility Worker
Benton
08.2018 - 08.2019
- Prepared job sites for underground service work, facilitating efficient project execution
- Assisted technicians in installing and maintaining equipment to ensure reliable service delivery
- Operated tools and equipment safely
- Maintained clean and safe work areas
- Assisted project crews in meeting deadlines
Education
High School Diploma -
Cartersville High School
Cartersville, GA01-2008
Skills
- Property Inspections
- Inspection Reporting
- Safety Compliance
- Equipment Operation
- Outdoor Field Work
- Route-Based Work
- Service Documentation
- Customer Service
- Problem Solving
- Property services
Certification
• Competent Person Confined Space Entry - Georgia Utility Contractors Association, 05/03/23
• Plastic Fusion & Mechanical Fitting Certification - Southern Company Gas, 04/14/23
• Plastic Fusion / Mechanical Joining Qualification - Cartersville Gas System, 11/18/25
• Plastic Fusion & Mechanical Fitting Certification - Southern Company Gas, 04/14/23
• Plastic Fusion / Mechanical Joining Qualification - Cartersville Gas System, 11/18/25
References
- Jesse Carnes, 678-901-5951
- Bobby Snyder, 678-300-7620
- Ethan Atkins, 678-777-6062
Field Qualifications
- Comfortable working outdoors in all weather conditions
- Able to work independently on daily service routes
- Strong communication and customer service skills
- Physically capable of performing hands-on field work
- Committed to following safety procedures and company standards
Timeline
Service Worker
City of Cartersville Gas Department
01.2024 - 03.2026
Operator / Pipe Fitter
PCS Primoris
06.2023 - 12.2023
Foreman
Diversified Utilities
11.2022 - 07.2023
Directional Drilling Technician
Utech
09.2021 - 09.2022
Pipe Fitter
Benton
01.2020 - 07.2021
Gas Service Worker
City of Cartersville Gas Department
08.2019 - 01.2020
Utility Worker
Benton
08.2018 - 08.2019
High School Diploma -
Cartersville High School