Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shandi Fakhoury

Titusville PA

Summary

Results-driven bartender known for exceptional customer service and team collaboration. Skilled in preparing craft cocktails and managing bar operations, committed to enhancing customer satisfaction and staff training.

Overview

14
14
years of professional experience
2
2
Certifications

Work History

Bartender

Trails to Ales Brewery
Franklin
03.2022 - 04.2024
  • Prepared and served a variety of craft beers and cocktails.
  • Ensured cleanliness and organization of bar area for optimal customer experience.
  • Guided customers in drink selections and provided menu recommendations to enhance satisfaction.
  • Processed customer payments efficiently while managing cash register operations.

Bartender

Brass Monkey
New York
05.2013 - 06.2018
  • Supervised bar staff to deliver exceptional service and enhance customer satisfaction.
  • Managed inventory and ordered supplies to ensure seamless bar operations.
  • Trained new bartenders on techniques and customer service standards.
  • Partnered with management to create engaging promotional drink specials and events that boosted customer attendance.
  • Interacted with customers to provide personalized service and recommendations.

Bartender/Server

The Standard, Highline
New York
06.2010 - 07.2013
  • Delivered exceptional customer service in fast-paced bar environment, fostering repeat patronage.
  • Crafted unique cocktails with fresh ingredients and premium spirits, enhancing customer satisfaction.
  • Educated customers on drink selections and menu offerings, improving overall dining experience.
  • Maintained cleanliness and organization of the bar area throughout shifts.

Education

Bachelor of Science - Social Work

Liberty University
Lynchburg, VA
03-2026

Skills

  • Beverage knowledge
  • Customer service
  • Event coordination
  • Multitasking abilities
  • Team collaboration
  • Effective communication
  • Crisis intervention

Certification

RAMP Certified

Timeline

Bartender

Trails to Ales Brewery
03.2022 - 04.2024

Bartender

Brass Monkey
05.2013 - 06.2018

Bartender/Server

The Standard, Highline
06.2010 - 07.2013

Bachelor of Science - Social Work

Liberty University
Shandi Fakhoury