Shandi Hernandez
Jackson,WY
Summary
Innovative Sushi Maker known for high productivity and efficient task completion. Possess specialized skills in sushi rice preparation, fish selection and cutting techniques, and creative presentation styles. Excel in time management, teamwork, and adaptability to fast-paced environments, ensuring seamless kitchen operations and customer satisfaction.
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
2027
2027
years of post-secondary education
Work History
Sushi Maker
Koi Sushi and Poke
Jackson, WY
02.2023 - Current
- Crafted sushi rolls using fresh ingredients and traditional techniques.
- Maintained cleanliness and organization of sushi preparation area.
- Collaborated with team to ensure timely order fulfillment during peak hours.
- Monitored ingredient freshness and quality for optimal customer satisfaction.
- Arranged platters of freshly made sushi rolls for customers' orders.
- Checked stock levels of fresh seafood daily to ensure availability for menu items.
- Followed health and safety regulations when handling raw seafood materials.
- Placed toppings such as wasabi, ginger, pickles or mayonnaise onto finished plates.
- Cut fish fillets into thin slices to create sushi ingredients.
- Maintained a clean work environment by wiping down counters and surfaces throughout shift.
- Rolled nori sheets around fillings to make traditional maki sushi rolls.
- Adhered to strict hygiene protocols while preparing sushi dishes.
- Inspected all food items prior to assembly for quality assurance purposes.
- Prepared and cooked various types of sushi dishes, including maki, nigiri and sashimi.
- Used knives to cut vegetables into small pieces for use in sushi recipes.
Breakfast Hostess
The Lodge at Jackson Hole
Jackson, WY
06.2022 - Current
- Welcomed guests and ensured a pleasant dining experience each morning.
- Coordinated breakfast buffet setup and maintained cleanliness throughout service hours.
- Assisted guests with menu selections and addressed dietary restrictions effectively.
- Managed food inventory and restocked supplies to ensure smooth operations.
- Collaborated with kitchen staff to ensure timely food preparation and presentation.
- Trained new team members on breakfast service procedures and standards.
- Handled guest inquiries and resolved issues to enhance satisfaction levels.
- Monitored dining area for cleanliness and addressed any maintenance needs promptly.
- Ensured food quality was maintained by monitoring temperatures of hot items throughout the shift.
- Watched breakfast space to quickly identify guest and restocking needs.
- Displayed friendly attitude towards all guests while working in a fast-paced environment.
- Prepared fresh fruit, coffee and juices before breakfast opening each morning.
Education
Jackson Hole High School
Jackson, WYSkills
- Customer service
- Team collaboration
- Food safety protocols
- Inventory management
- Quality assurance
- Communication skills
- Problem resolution
- Cross-cultural sensitivity
- Hygiene and cleanliness
- Workstation organization
- Aesthetic sense
- Stress tolerance
- Presentation and plating
- Quality control standards
- Safety precautions
- Resource requirements
- Guest interaction
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Professional
Timeline
Sushi Maker
Koi Sushi and Poke
02.2023 - Current
Breakfast Hostess
The Lodge at Jackson Hole
06.2022 - Current
Jackson Hole High School