Shandi Powell
Fayetteville,NC
Summary
Highly motivated and meticulous individual with proven ability to maintain a safe and clean environment for patients, as well as assist dentists in all aspects of patient oral care. Skilled in performing preventive and restorative dental treatments, digital x-rays, and lab work. Experienced in dental office software and patient record keeping, with a commitment to excellent customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Assistant/CNA
Simple Clinic LLC
04.2019 - Current
- Executed daily tasks for business owner and operations manager, managing payroll and company invoicing for 15 + companies.
- Completed and filed expense reports, client order forms, employee records, and other documents as directed by administrative officers.
- Trained 5 new team members on front desk and clinical responsibilities.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Clerical Associate
1-800-plumbing
06.2017 - 02.2018
- Delivered clerical support by handling range of routine and special requirements.
- Undertook basic bookkeeping tasks and issue invoices, checks, etc.
- Maintained files and records so they remain updated and easily accessible.
- Familiarity with office procedures and basic accounting principles.
Patient Advocate
CarolinasDentist
01.2016 - 04.2017
- Managed database of patient information and frequently used computerized systems to track details.
- Worked effectively with staff from all departments to coordinate resolutions.
- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Helped patients understand care, coverage and payment responsibilities and rights.
- Scheduled appointments, prepared bills and received payment for dental services by completing insurance forms, verifying insurance information, and maintaining records.
Education
Dental Assistant
Sandhills Dental Career Center
Pinehurst, NC06.2023
Certified Nursing Assistant
Fayetteville Technical Community College
Fayetteville, NC08.2018
High School Diploma -
Cape Fear High School
Fayetteville, NC06.2012
Skills
Customer Service Skills
Dental Knowledge
Dental Impressions
Infection Control Proficiency
Sterilization Techniques
Chair Side Assistance
Team Collaboration
Personable Communication
Digital Radiographs
Certification
Dental Assistant
X-Ray Certification
BSL Certified
Sterilization and Infection Control
Certified Nursing Assistant
Timeline
Administrative Assistant/CNA
Simple Clinic LLC
04.2019 - Current
Clerical Associate
1-800-plumbing
06.2017 - 02.2018
Patient Advocate
CarolinasDentist
01.2016 - 04.2017
Dental Assistant
Sandhills Dental Career Center
Certified Nursing Assistant
Fayetteville Technical Community College
High School Diploma -
Cape Fear High School
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