Hardworking Transportation Security Officer with focused mindset and in-depth understanding of security protocols. First-rate skills in organizing and prioritizing tasks, as well as maintaining open communication and managing conflicts effectively.
Overview
13
13
years of professional experience
Work History
Transportation Security Officer
TSA
Kenner, Louisiana
03.2023 - Current
Screened passengers and baggage for prohibited items using advanced detection systems.
Enforced security protocols to maintain a safe airport environment for travelers.
Collaborated with law enforcement to address security threats and suspicious activities.
Conducted thorough inspections of carry-on luggage to ensure compliance with regulations.
Reviewed IDs and other paperwork to verify personal information and to check for fraudulent documents.
Assisted in training new officers on operational procedures and safety practices.
Guest Services Cashier
RaceTrac
Laplace, Louisiana
09.2022 - 03.2023
Provided friendly and prompt service to enhance customer experience.
Processed customer transactions efficiently at high-volume convenience store.
Managed cash drawer and ensured accurate cash handling procedures.
Operated POS systems efficiently to process payments from customers using cash or debit and credit cards.
Organized cashier station to ensure accuracy when ringing up customers' items.
Maintained cleanliness and organization of checkout area and merchandise displays.
Warehouse Worker
CERTIFIT AUTO BODY PARTS
Saint Rose, LA
05.2019 - 09.2021
Lifted heavy items weighing 50 lbs. or more in a warehouse setting.
Maintained cleanliness in work areas to ensure a safe environment.
Unloaded goods from trailers to ensure timely inventory processing.
Organized and displayed products on shelves for easy customer access.
Putting up and organizing product
Maintaining clean space
Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
Pulling parts for guest and deliveries
Resort Associate /Playtime coordinator
Pet Paradise Resort
10.2017 - 04.2019
Fed dogs daily to ensure proper nutrition and care.
Supervised playtime for dogs, ensuring safety and proper behavior
Following safety rules
Kennel Worker
Sherwood South Animal Hospital
Baton Rouge, LA
06.2016 - 07.2017
Lifted weights exceeding 50 pounds during physical tasks. I fed, walked, bathed animals at the animal hospital. Managed medicine and medical equipment while assisting in the treatment area. Provided boarding and grooming services, including shaves, to ensure animal comfort.
Assisted veterinarians during examinations and procedures as needed.
Guest Associate
RaceTrac Petroleum, Inc.
Baton Rouge, LA
10.2014 - 01.2017
Provided customer service as a cashier and guest service representative.
Assisted customers with product selections and provided exceptional service.
Processed transactions accurately and efficiently at the point of sale.
Maintained clean and organized store environment for optimal shopping experience.
Team Member
Aramark
Hammond, LA
02.2014 - 09.2014
Worked as a team to provide the best customer service possible. Prepared food items and merchandise for display. Interacted with guests while they waited.
Maintained cleanliness and organization of workstations and dining areas.
Education
East St. John High School
Reserve, LA
Southeastern Louisiana University
Some College (No Degree) - Veterinary Science
Baton Rouge Community College
Baton Rouge, LA
Skills
Four years customer service, Reception experience, grooming experience, animal hospital experience, cashier experience safety work experience, advanced computer skills, animal care experience, stocking experience, cleaning experience, great with guest service (4 years)
Order Puller
Loading
Unloading
Warehouse Associate
Caregiving
Warehouse experience
Pet Grooming
Pet Care
Kennel Experience
Veterinary Technician Experience
Food Preparation
Security screening
Threat assessment
Regulatory compliance
Safety protocol enforcement
Attention to detail
Team leadership
Effective communication
Training and mentoring
Body scanner operation
Passenger communication
Passport checks
Awards
Team member of the Month, April 2014, Being a team player and providing good customer service
Team Member of the Month, December 2015, Good customer reviews, being team player, great work ethic