Shane Clark
Bellingham
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
12
12
years of professional experience
Work History
Dishwasher/ Shift Manager
Dairy Queen Grill & Chill
Ferndale, WA
05.2021 - 07.2023
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
- Maintained organized workstations to enhance efficiency during peak service hours.
- Collaborated with kitchen staff to streamline dish preparation and serving processes.
- Trained new team members on proper washing techniques and safety protocols.
- Inspected dishes for cleanliness, addressing any issues to uphold quality standards.
- Assisted in inventory management by reporting supply needs for dishwashing materials.
- Fostered a positive team environment through effective communication and support during busy shifts.
Janitor/Hotel Housekeeper
Hotel Bellwether
Bellingham, WA
04.2019 - 01.2020
- Maintained cleanliness and sanitation in all areas, ensuring compliance with health and safety standards.
- Operated cleaning equipment effectively, including floor buffers and industrial vacuums.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Maintenance Assistant
Morning Glory Hotel
Bellingham, WA
11.2018 - 04.2019
- Conducted routine maintenance checks on equipment to ensure optimal performance and safety compliance.
- Assisted in troubleshooting mechanical issues, enhancing response time for repairs and minimizing downtime.
- Collaborated with team members to implement preventive maintenance schedules, improving operational efficiency.
- Trained new staff on equipment handling and maintenance protocols, fostering a culture of safety awareness.
Head Dishwasher/BOH Manager
Brotha Dudes
Bellingham, WA
10.2016 - 10.2018
- Supervised dishwashing operations, ensuring compliance with health and safety standards
- Trained and mentored junior staff on efficient cleaning techniques and equipment usage
- Streamlined workflow processes to enhance productivity in high-volume kitchen environment
- Implemented quality control measures to maintain cleanliness and sanitation of all dishes
- Coordinated inventory management for cleaning supplies, reducing waste and ensuring availability
- Resolved operational issues promptly, enhancing overall team performance and efficiency
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
Hotel Maintenance Engineer
Hotel Absaroka/ Big Rock Hotel
Gardiner, MT
04.2016 - 09.2016
- Conducted routine inspections of hotel facilities to ensure optimal functionality and safety standards.
- Performed preventive maintenance on HVAC, plumbing, and electrical systems to enhance operational efficiency.
- Responded promptly to guest requests for repairs, ensuring high levels of satisfaction and comfort.
- Collaborated with housekeeping staff to address maintenance issues in a timely manner, minimizing disruptions.
- Coordinated with external contractors for specialized repairs, maintaining quality service standards throughout projects.
- Streamlined communication between front desk staff and maintenance team, ensuring that guests'' concerns were addressed quickly and efficiently.
Crew Member
Little Caesars Pizza
Bellingham, WA
10.2014 - 04.2016
- Stocked supplies and ingredients, supporting timely service during peak hours.
- Adapted quickly to changing tasks in a fast-paced environment while maintaining quality service.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Maintained cleanliness of workstations, ensuring compliance with health and safety standards.
- Assisted customers with orders, providing friendly and efficient service.
Laundry Operator
Xanterra Parks & Resorts At Yellowstone
Gardiner, MT
04.2015 - 10.2015
- Operated industrial laundry machines to ensure timely processing of linens and uniforms.
- Monitored washing and drying cycles for optimal performance and quality control.
- Conducted routine maintenance on equipment to minimize downtime and enhance efficiency.
- Implemented best practices for sorting, folding, and distributing clean laundry items.
- Managed inventory of cleaning supplies and linen stock levels for uninterrupted service.
- Demonstrated flexibility and adaptability in learning new techniques, equipment operation, and industry trends to stay current with best practices in laundry services.
Line Cook
Dine Brands Global
Bellingham, WA
03.2014 - 06.2014
- Prepared ingredients and meals according to standardized recipes, ensuring quality and consistency.
- Operated kitchen equipment efficiently, maintaining safety and sanitation standards.
- Collaborated with team members to optimize workflow during peak service hours.
- Assisted in training new kitchen staff on procedures and best practices.
- Supported menu development by providing feedback on ingredient selection and dish presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Crew Member
Goldenrod Restaurant
Bellingham, WA
10.2011 - 02.2014
- Assisted customers with orders, providing friendly and efficient service.
- Maintained cleanliness of workstations, ensuring compliance with health and safety standards.
- Collaborated with team members to prepare food items according to recipes and guidelines.
- Operated kitchen equipment safely, adhering to operational protocols and safety practices.
- Encouraged a positive environment by communicating effectively with colleagues and management.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Mount Baker High School
Deming, WA06-2011
Associate of Applied Science - Manufacturing Engineering
Meridian Construction Academy
Bellingham, WA06-2010
Skills
- Strong work ethic
- Cleaning and sanitizing
- Attention to detail
- Time management
- Punctuality
- Problem-solving
- Customer service
- Team leadership
- Decision-making
Timeline
Dishwasher/ Shift Manager
Dairy Queen Grill & Chill
05.2021 - 07.2023
Janitor/Hotel Housekeeper
Hotel Bellwether
04.2019 - 01.2020
Maintenance Assistant
Morning Glory Hotel
11.2018 - 04.2019
Head Dishwasher/BOH Manager
Brotha Dudes
10.2016 - 10.2018
Hotel Maintenance Engineer
Hotel Absaroka/ Big Rock Hotel
04.2016 - 09.2016
Laundry Operator
Xanterra Parks & Resorts At Yellowstone
04.2015 - 10.2015
Crew Member
Little Caesars Pizza
10.2014 - 04.2016
Line Cook
Dine Brands Global
03.2014 - 06.2014
Crew Member
Goldenrod Restaurant
10.2011 - 02.2014
High School Diploma -
Mount Baker High School
Associate of Applied Science - Manufacturing Engineering
Meridian Construction Academy
Coached youth basketball 4 seasons
my brothers youth team needed a coach and i didnt have free time but i loved playing basketball and it was a way to give back to my great community