Shane Dhollande, WSET 3

• Maintain strong relationships with key gatekeepers of the supplier accounts and act as the ‘go-to’ consultant
• Maximize the sales and marketing of supplier brands to a targeted account base through effective planning, selling, merchandising and communication that permits achievement of company and supplier objectives
• Active with in-market events and education Including staff trainings and wine dinners
• Expand client base by identifying new accounts and meeting with key buyers to foster long-term relationships

Achieved remarkable success as the youngest and most recent team member, generating the second highest revenue in the organization.

• Create engaging private wine tasting experiences by advising guests on wine choices, serving with accuracy and flair.
• Demonstrate comprehensive knowledge of 5 house brands including a diversity of varietals, stylistic characters and vintage merits.
• Approach each tasting strategically based on unique client differences and preferences.
• Establish and maintain rapport with key personal clients.
• Reach out to clients periodically from a self-made organized list of buyers.
• Plan and deliver promotional sampling experiences at external events.
• Participate in tasting note curation for promotional emails and the company website.
• Posses a gregarious yet professional persona while interacting with guests.

• Managed and coordinated day-to-day workflow of winery laboratory including the supervision of two laboratory technicians.
• Set and implemented weekly goals related to analysis collection, data review, and trial generation.
• Monitored wines throughout every phase of the winemaking process.
• Interfaced and consulted with cellar team for work order execution.
• Detected erroneous analyses and troubleshooted/problem solved when necessary.
• Relayed results to and collaborated with winemakers on winemaking strategies.
• Stayed up to date on recent winemaking trends by researching existing literature, summarized and reviewed findings with winemaking team.

• Performed general laboratory analysis on key winemaking metrics.
• Worked directly with Research and Development Manager on winemaking trials and stayed up to date on current literature
• Independently managed the lab once a week including the oversight of other interns.

Role was closed due to COVID-19.

• Determined wants or needs of customers to close sales.
• Recommended new and old world wines to customers based on preferences.
• Interacted with distributor representatives and participated in wine selection process.
• Restocked shelves in appealing and organized displays to promote wines.
• Created a curriculum for a wine tasting workshop.

Jobs included:

• Tasting Room and Harvest Internship, Villa San-Juliette Winery.
• Winemaking Internship, Trefethen Family Vineyards.
• Lab Internship, Mumm Napa.
• Harvest Cellar Hand, Elyse Winery.

• Performed trellis and canopy management techniques for various Lanson vineyards.
• Shadowed winemaker Jerome Courgey around production facilities.